Nam Ngum Reservoir Tours

When we arrived, there were no greetings and no one to take our luggage upstairs but no biggie. Check in was easy and we went to our room. First, the lobby was lovely and decked with holiday decor. It felt modern and old at the same time which gave it a great feel and look. They have plenty of modern, comfy seats to sit and hang out. In the lobby area they also have a coffee/beverage/snack stand. We didn’t get anything from them because the prices are more reasonable on the road, but it’s convenient. The hallways are dated as well as the room. We stayed in the Grand Luxury Double. The space is great. Very spacious. It is more dated than lux, but workable. You definitely get a City view. We left the sign on the door to clean the room, but no came and cleaned the room. I had to call to get fresh towels, water and for them to take out the trash. The cleaner acted like we were bothering her, but it didn’t phase us. The pool didn’t look that inviting, so we didn’t use it. The best thing about the hotel is the breakfast!! The variety was great! I love that they served numerous Laotian dishes and minimal western dishes. They stayed true to their culture. They served chicken noodle soup, pork noodle soup, pan fried noodles, fried rice, different meats, salads, juices, eggs, sausages, breads, fruit and more!! All so good! Eating places are on the same road, but to have more variety requires a 10-15 minute walk. To get to the mall is a 20-25 minute walk. Overall, it was a decent stay.

Shower water was room temperature and not enough flow and no lotion and shower cap in the room and facial tissue.

The rooms are clean, the hotel management is very respectful, and the hotel's location is close to all services. I recommend it for individuals and families; it's a worthwhile choice.