"Staff was amazing from the get go. I had some questions prior to our stay and they responded
To my emails right away. We stayed here for 2 nights only but of the 3 hotels I booked in Seoul and Jeju, they had the best service, from the front desk to the security staff. Accessibility to the Lotte mall and airport a huge plus!"
"Hitel located in very convenient area, but staff is ok, not as friendly like other hotels. Good location, 10 mins uber to Myeongdong or 25 mins walk."