Find Family Hotels in Naples, NY

"Everything was as expected: very clean, nice staff, easy drive to RIT campus from this location."

"Hotel is clean and nice. the bed is a little too soft. Breakfast items are really limited. "

"Room was small but we were able to move to a bigger one. Staff was very helpful. Town is so cute - highly recommend!"

"The room was very clean and the staff was very good and helpful. The only negative was that the door to the room was not easy to open or close properly. It needed to be fixed correctly. "

"But the room and property was clean. Thank you."

"Parking is convenient, in front of your room. The rooms are comfortable but the bathroom is a bit dated. The shower curtain and door handles were stained, floor felt uneven. "

"Great staffing with plenty of parking even as I had a UHaul I needed to keep there for over a week."

"Terrible customer service. Was not recognized as a member. Wouldn’t add my rewards number. We requested a roll away bed ahead of time. Was told they didn’t have it on reservation. Only one staff member was working. Was very rude and disrespectful to us. Wouldn’t let us speak to his manager. Told us they didn’t have any roll away beds which is the only reason we stayed there since we are a family of 5. As a loyalty member I would stick with Hilton after this experience. We couldn’t get pillows or anything from the front desk. No one would answer. Would like a REFUND!!!!!"

"The motel was quiet and comfortable. The staff was pleasant. Great stay. A shout out to Joe in the breakfast room."