New Capital Vacations

"While the hotel was "grand" my initial reaction upon entering was the overwhelming pumped in fragrance; it was too heavy a scent (I couldn't escape it). The check in staff was helpful and friendly as was the lobby bartender / barista. Marwan the concierge really stepped up when we needed to arrange for car service to the airport. But besides that, the staff didn't possess the warmth and charm we've come to expect in Cairo. The wait staff at the pool presented as uninterested in providing...

"I wasn’t able to access the place the host response to me that he don’t have the place ready for me and he didn’t give me a refund"

"Where to start here, the hotel itself on the face of it looks amazing, a grand reception hall, big bedrooms and swimming pools etc but that’s the facade. It’s in the middle of a nowhere desert , has limited restaurant service, poor food, no alcohol ‘allowed’ and unprofessional, poorly trained staff. The heightened security everywhere makes you anxious rather than reassured and unless you have a hire car there’s no escape as there is no public transport at all. Stay here is you like staying in a...

"Breakfast is not good enough due to reserving leftover salad. The way they present the food table doesn't engh to hide the 3 days left salad plates."

"The Staff offered excellent service, they were very kind and helpful. The only issue was the AC unit was very small doesn't cool enough even the small room I was in."