Exterior

Reviews of Fairfield Inn New York Manhattan/Financial District

3 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 421 out of 1005 reviews" "
Rating 8 - Good. 317 out of 1005 reviews" "
Rating 6 - Okay. 143 out of 1005 reviews" "
Rating 4 - Poor. 57 out of 1005 reviews" "
Rating 2 - Terrible. 67 out of 1005 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raghunandan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful.. Hotel.is near the metro too.
Stayed 1 night in May 2024

10/10 Excellent

carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One block from the Seaport. Area was safe and clean.
Stayed 1 night in May 2024

6/10 Okay

Toshihiko

Disliked: Amenities, property conditions & facilities
The water temperature in the bathroom could not be adjusted and there was only a hot shower.
Stayed 3 nights in May 2024

10/10 Excellent

ellise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to restaurants and the seaport.
Stayed 1 night in May 2024

6/10 Okay

Tricia

Liked: Cleanliness, staff & service
Fairly initmate property close to many stores, dining and entertainment. The room was clean, though small. However, dated. Hallways were narrow and ceilings low. Though breakfast was included, the pickings were slim. Some options not fresh in its least. My stay here was ok here until there was a fire alarm at 1:45am. I ran down 17 flights of stairs to get out of the hotel. During this time, there was a man over the PA advising it was a false alarm and we should get back to our rooms. The alarm kept blaring By the time I was on the ground floor the fire department came and did a walkthrough As soon as they left, the alarm kept going off again. The rep at the front did nothing to reassure or explain fully what took place. I reluctantly went back to my room, but did not entertain the thought of sleeping since I felt unsafe. At daylight, I went back to the Front Desk asking for an early check-out without a fee given the circumstances around safety. He said he works at Hilton and the alarms keep going off, it is not something to worry about. Further, he said if I were to check out early, there would be a $75 fee. This is very disappointing. No letter of apology or compensation from this hotel regarding the incident. I would not stay here again
Stayed 4 nights in Apr 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable bedrooms. Super shower. Nice staff. Good quality breakfast, and lots of it, but dining room somewhat chaotic
Stayed 3 nights in Apr 2024

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Feb 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good breakfast.
Stayed 7 nights in Apr 2024

8/10 Good

Mary

Traveled with family
Liked: Staff & service
location
Stayed 4 nights in Apr 2024

10/10 Excellent

MANJIRI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay… breakfast option was good and they provided water bottles as needed… Amazing service and friendly staff … Happy Customer 😊
Stayed 3 nights in Apr 2024

10/10 Excellent

Harshil

Liked: Property conditions & facilities
Good
Stayed 3 nights in Dec 2023

10/10 Excellent

Menzy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and in a convenient location.
Stayed 1 night in Apr 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location especially in the seaport area .
Stayed 1 night in Apr 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Apr 2024

8/10 Good

Angela, Staten Island

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice property but for the price it’s not worth it. Also, the rooms are way too cluttered.
Stayed 1 night in Apr 2024

10/10 Excellent

Josephine Kit Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Sheela

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast option was good. Front desk was really helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience!
Stayed 1 night in Mar 2024

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every interaction with staff was excellent. It was clean and safe and included a hot breakfast at a reasonable price. Very pleased
Stayed 3 nights in Mar 2024

8/10 Good

Paula

Stayed 3 nights in Mar 2024

8/10 Good

Pei-Yu

Traveled with family and small children
Liked: Staff & service
The room is quite small but location is perfect.
Stayed 4 nights in Mar 2024

6/10 Okay

Carla

Traveled with family
Liked: Staff & service, amenities
If not for the location and complimentary breakfast, I'd rate this hotel less than 3 stars. The people that work in the dining area are great, and that's another reason I won't rate it lower. The pictures on the site are deceiving, the hotel rooms are very small and cramped as is the breakfast area. This hotel definitely is due for a remodel.
Stayed 6 nights in Mar 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, I would definitely recommend to friends & family.
Stayed 1 night in Mar 2024

2/10 Terrible

Tamilla, Mukilteo

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, but rooms are in dire need to sprucing up and redesign. Everything in my room was falling apart - the desk, the nightstands, all the light fixtures have an annoying flicker. Lights in the bathroom half dead. Shower is chipped and floor is super slippery without any traction - almost felt every time I got in or out. Dingy hotel with messy breakfast option - the toasters never work, lady that comes to fix it - was shaking it close to her head and that was gross. It is self serve so people act like pigs and it is kind of disturbing experience.
Stayed 5 nights in Mar 2024

10/10 Excellent

Dionne

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and helpful
Stayed 3 nights in Mar 2024

8/10 Good

Ricardo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Eleazar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, buen desayuno, se puede acceder al metro caminando unos minutos, ideal para viajar en familia. Muy limpio con solo un detalle que no hubo limpieza de la habitación en uno de los días de mi estadía y en cuanto a las camas deben hacer renovación de los colchones y almohadas al menos en la habitación donde me hospede
Stayed 5 nights in Mar 2024

8/10 Good

Erin

Stayed 4 nights in Feb 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel. Clean. Cleaned the room every day. Friendly staff. Very tasty breakfasts. Excellent location of the hotel.
Stayed 2 nights in Mar 2024

8/10 Good

Daniil

Traveled with family and small children, Business traveler
Liked: Staff & service, property conditions & facilities
The pictures on the website have not been updated and are very misleading. There is a new very tall building between the hotel and the glass building you can see in the photos. That’s why instead of the advertised view most rooms face a plain grey wall.
Stayed 1 night in Mar 2024

8/10 Good

Vivek

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent staff, amazing location but some facilities were lacking. No hand soap? That was weird?!
Stayed 4 nights in Feb 2024

6/10 Okay

Amirtham

Traveled with family
Liked: Cleanliness, property conditions & facilities
It's proximity to the Statue of Liberty and Wall Street is good. The breakfast was great. The staff can be more friendly. The staff who helped with our check-in was not polite.
Stayed 1 night in Feb 2024

2/10 Terrible

Hannah

Disliked: Cleanliness
I found hairs on my bedsheets when I arrived and the furniture looked heavily used. I could also hear everything happening on my floor like it was a dorm room. I would never stay here again
Stayed 3 nights in Feb 2024

10/10 Excellent

Albert

Stayed 4 nights in Feb 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 5 nights in Feb 2024

8/10 Good

Hashan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Glenn

Stayed 1 night in Feb 2024

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Gentian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in Feb 2024

10/10 Excellent

Deja I

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Marteaco

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel no problems during my stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

6/10 Okay

Howard

Traveled with partner
Liked: Staff & service
Rooms are really small construction in the area parking is really expensive
Stayed 3 nights in Feb 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location, clean, attentive staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Burton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional! They were always friendly when we returned from a day out. They were so helpful with giving us travel directions and dining suggestions. I woukd absolutely recommend this hotel to anyone traveling to NYC.
Stayed 3 nights in Jan 2024