4/10 - 별로예요
Marta
가족 여행
2024년 2월 24일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at this property was really underwhelming. While the gardens and outdoors are beautiful and well kept, the interiors are quite tired, particularly the rooms. Lots of scratches on the wall, no wardrobe in the room, terrible shower where it is impossible to regulate the water temperature. The spa was probably the biggest disappointment, it is very small and the outdoor pool is not heated despite the description ( and the staff) says it is. The highlight of the property is definitely their asian restaurant on site, both service and food were exceptional. Otherwise, the staff at the spa and reception seems clueless most of the time, we had to chase them up for everything we needed and were mostly dismissive and not helpful. This is not what you would expect from
a luxury hotel, definitely not good value for money and a lot of room for improvement.
Marta
2024년 2월에 1박 숙박함
