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Reviews of Holiday Inn Stoke on Trent M6, Jct 15, an IHG Hotel

4 out of 5
Holiday Inn Stoke on Trent M6, Jct 15, an IHG Hotel
Clayton Road, Newcastle-Under-Lyme, England

Reviews

8.0

Very Good

Rating 10 - Excellent. 268 out of 784 reviews" "
Rating 8 - Good. 296 out of 784 reviews" "
Rating 6 - Okay. 138 out of 784 reviews" "
Rating 4 - Poor. 45 out of 784 reviews" "
Rating 2 - Terrible. 37 out of 784 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and nice hotel
Stayed 1 night in May 2024

10/10 Excellent

Charlotte

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 1 night , easy free parking on arrival. Plenty of spaces. Receptionist very friendly. We used the park outside for the kids to wear off some energy after a long drive. Swimming and leisure facilities free to use with towels upto 9pm. We also used this facility. The changing rooms where tired, lockers didnt work and having some work been completed but they were clean. The room was fine what we needed. Bed very comfy, and the pillows too. Bathroom was small but refurbished and very clean. Free amenities if needed. The carpet was abit dated/ old but clean. We ate dinner and breakfast. Food was superb big portions, plenty of choice. Bartenders and waiters very friendly. Considering it was next to the motorway the room was quiet and the dining areas had lovely views. Would definitely stay here again for the price we paid it was brillaint .
Stayed 1 night in May 2024

8/10 Good

Campbell

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Carol

Liked: Staff & service, property conditions & facilities
Have stayed at this hotel before recently, so I was happy to stay there again. Did not disappoint
Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money venue.
Stayed 1 night in Apr 2024

8/10 Good

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visit twice a year. Staff always helpful
Stayed 1 night in Apr 2024

6/10 Okay

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive
Stayed 2 nights in Apr 2024

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities
shabby and run down
Stayed 4 nights in Apr 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were superb, very helpful and polite. Would strongly recommend.
Stayed 1 night in Mar 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Richard

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Modern, fresh and clean. Would recommend. Breakfast was good too.
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff friendly, helpful and efficient. Prasad deserves a special mention as he was all of the above and more. Rooms very clean and comfortable, breakfast was excellent.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Stayed 1 night in Feb 2024

6/10 Okay

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities
Very accommodating friendly staff, very welcoming and understanding.
Stayed 1 night in Feb 2024

10/10 Excellent

Verenaisi

Stayed 2 nights in Feb 2024

6/10 Okay

Gary

Stayed 1 night in Jan 2024

8/10 Good

Jack

Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Had a nice stay - pleasant reception staff (Libby) and lady welcoming me at breakfast. Clean, comfy room with a good shower.
Stayed 1 night in Jan 2024

4/10 Poor

Desmond

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Hayley

Business traveler
Stayed 1 night in Jan 2024

4/10 Poor

Emma

Stayed 1 night in Jan 2024

10/10 Excellent

Victoria

Stayed 1 night in Jan 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really excellent one night stay! Great breakfast and friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Mataub

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Laisiasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year’s Eve
Staff excellent changing room at pool was not up to standard and jacuzzi not working sauna not up to temperature staff very apologetic Everything else really good
Stayed 1 night in Dec 2023

6/10 Okay

Alexandra

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Rosy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay!
Service was fantastic the staff were friendly, helpful and gave us additional things eg. My son wanted an apple and so I went down to see if they had one I could buy and they just let us have some apples.
Stayed 1 night in Dec 2023

4/10 Poor

Geoff

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Wayne

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Jo

Stayed 1 night in Dec 2023

10/10 Excellent

Norah

Stayed 1 night in Dec 2023

2/10 Terrible

JOHN

Traveled with family
Disliked: Room comfort
Not a great hotel for £108 per night room onlt
we were is room 319 which was a long way from reception with 2 changes of level involving staircases. There was a large crack up the wall in the bedroom and the bottom of the shower room door veneer was splitting due probably to condensation in this tiny bathroom The room was very cold during the night and in the morning at 6.30am the shower water pressure was pathetic both hot and cold. The toilet paper was paper thin so twice as much needed to clean oneself. Not a great experience
Stayed 1 night in Dec 2023

6/10 Okay

Mark

Stayed 1 night in Nov 2023

4/10 Poor

Anthony

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Neil

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

MARC

Liked: Cleanliness, staff & service
Good staff but not enough of them. Struggled to replenish breakfast items such as milk, bacon, hash browns and water for the tea urn. Took a long time to checkout
Stayed 1 night in Nov 2023

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room warm and clean on arrival and breakfast was excellent
Stayed 1 night in Nov 2023

10/10 Excellent

ANTHONY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from the M6 which was convenient. Bed was very comfortable. The shower was very good. Very clean. Definitely would stay there again
Stayed 1 night in Nov 2023

10/10 Excellent

Tracey

Stayed 1 night in Nov 2023

2/10 Terrible

Emma

Stayed 1 night in Nov 2023

8/10 Good

David

Stayed 1 night in Nov 2023

8/10 Good

Danah

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Kimberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay- breakfast was delicious!!
Stayed 1 night in Nov 2023

6/10 Okay

Jayne Thrower

Stayed 1 night in Nov 2023