10/10 Excellent
June
Feb 11, 2026
Liked: Cleanliness, amenities, property conditions & facilities
June
Stayed 4 nights in Feb 2026
Grey Street Hotel
3.5 star property
Travelers find moments of calm in the heart of the city with rejuvenating spa treatments and quiet coffee breaks for planning daily adventures
Choose dates to view prices
Photo gallery for Grey Street Hotel
Grey Street Hotel blends comfort and convenience near Castle Keep. Enjoy spa massages, in-room WiFi, and tasty breakfast options. Attentive staff offers concierge services to enhance your city experience.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Pet friendly
- Free WiFi
- Restaurant
- Air conditioning
The current price is ₩304,663
₩304,663
₩365,595 total
includes taxes & fees
Mar 28 - Mar 29
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Double Room
Standard Double Room
9.09.0 out of 10
Wonderful
57 reviews
(57 reviews)
Highlights
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Private bathroom
- 20 sq m
- Sleeps 3
- 1 Double Bed
View all photos for Deluxe Double Room
Deluxe Double Room
9.49.4 out of 10
Exceptional
16 reviews
(16 reviews)
Highlights
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Private bathroom
- 28 sq m
- Sleeps 3
- 1 King Bed
View all photos for Standard Twin Room
Standard Twin Room
9.09.0 out of 10
Wonderful
12 reviews
(12 reviews)
Highlights
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Private bathroom
- 20 sq m
- Sleeps 3
- 2 Twin Beds
View all photos for Deluxe Twin Room
Deluxe Twin Room
8.48.4 out of 10
Very good
19 reviews
(19 reviews)
Highlights
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Private bathroom
- 28 sq m
- Sleeps 3
- 2 Twin Beds
View all photos for Junior Suite
Junior Suite
9.29.2 out of 10
Wonderful
25 reviews
(25 reviews)
Highlights
Individually decorated
Air conditioning
Heating
TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Bathrobes
- 33 sq m
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Suite
Deluxe Suite
Highlights
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
- 1 bedroom
- Sleeps 3
- 1 King Bed
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About the neighborhood
Located in Newcastle City Center, a neighborhood in Newcastle-upon-Tyne, Grey Street Hotel is near a metro station. Castle Keep and Tyne Bridge are notable landmarks, and if an activity is on the agenda, check out Quayside. Check out an event or a game at St. James' Park, and consider making time for Tynemouth Aquarium, a top attraction not to be missed. Guests love the hotel's central location. Visit our Newcastle-upon-Tyne travel guide
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
What's nearby
Newcastle-upon-Tyne Theatre Royal3 min walk - 0.3 km
Castle Keep3 min walk - 0.3 km
Northumbria University6 min walk - 0.5 km
Chinatown7 min walk - 0.7 km
St. James' Park9 min walk - 0.8 km
Getting around
- Monument Station5 min walk
- Newcastle Central Station6 min walk
- Newcastle Intl. Airport (NCL)14 min drive
Restaurants
- BrewDog Newcastle2 min walk
- Alvinos Bar3 min walk
- Fitzgeralds1 min walk
- Zizzi3 min walk
- Old George Inn3 min walk
About this property
Grey Street Hotel
Hotel near Castle Keep
Located close to Tyne Bridge and Chinatown, Grey Street Hotel provides a terrace, dry cleaning/laundry services, and a bar. Treat yourself to a body treatment, a hot stone massage, or a facial at the onsite spa. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
- Full breakfast (surcharge), smoke-free premises, and a front-desk safe
- A banquet hall, concierge services, and luggage storage
- Massage treatment rooms and a 24-hour front desk
- Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms are individually decorated, and feature comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
- Bathrooms with designer toiletries and hair dryers
- Electric kettles, heating, and daily housekeeping
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
- A bar/lounge
Restaurants on site
- Monument Bar
Things to do
- Full-service spa
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
Outdoors
- Terrace
Full-service spa
- 3 treatment rooms
- Body scrubs
- Body wraps
- Couples treatment rooms
- Deep-tissue massages
- Facials
- Hot stone massages
- Manicures/pedicures
- Reflexology
- Spa open select days
Accessibility
- No elevator
More
- Banquet hall
- Smoking not allowed
Room amenities
Bedroom
- Blackout drapes
- Premium bedding
Bathroom
- Designer toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- TV
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Limited room service
More
- Air conditioning
- Desk
- Heating
- Individual decor
- Iron/ironing board
- Laptop workspace
- Laptop-compatible safe
- Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
- Full-service spa
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day
Property payment types
Important information
Optional extras
- Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
- Pet fee: GBP 20.00 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne
Frequently asked questions
Is Grey Street Hotel pet-friendly?
Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Grey Street Hotel?
As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Grey Street Hotel on Mar 28, 2026 start from ₩304,663, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Grey Street Hotel doesn't offer parking.
What time is check-in at Grey Street Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Grey Street Hotel?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Grey Street Hotel located?
Located in Newcastle City Center, this spa hotel is within a 10-minute walk of Castle Keep, Tyne Bridge, and Chinatown. Quayside and St. James' Park are also within 15 minutes. Monument Station is only a 5-minute walk and Central Station is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Grey Street Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
9.4
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 646 out of 1017 reviews
10 - Excellent
646
Rating 8 - Good. 257 out of 1017 reviews
8 - Good
257
Rating 6 - Okay. 77 out of 1017 reviews
6 - Okay
77
Rating 4 - Poor. 26 out of 1017 reviews
4 - Poor
26
Rating 2 - Terrible. 11 out of 1017 reviews
2 - Terrible
11
Reviews
10/10 Excellent
Hamish
Feb 5, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff in reception and breakfast room
Clean, spacious room , super bathroom with seperate bath and shower
Extra large comfy bed and huge tv
Breakfast was very tasy and cooked to order
Hamish
Stayed 1 night in Feb 2026
10/10 Excellent
Joanne
Feb 4, 2026
Liked: Cleanliness, property conditions & facilities
Room was small but clean and well equipped reception staff were very helpful
Joanne
Stayed 1 night in Feb 2026
10/10 Excellent
Duncan
Dec 30, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Large attractive rooms with character, friendly staff and great location
Duncan
Stayed 1 night in Dec 2025
10/10 Excellent
John
Jan 17, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated above, Breakfast was excellent allround.
John
Stayed 1 night in Jan 2026
10/10 Excellent
Marcus
Dec 12, 2025
Excellent stay lovely staff and prime location highly recommended 👌
Marcus
Stayed 2 nights in Dec 2025
10/10 Excellent
Michelle
Dec 9, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff excellent and fab freshly cooked breakfast
Michelle
Stayed 2 nights in Dec 2025
8/10 Good
Geraldine
Jan 17, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff.
Geraldine
Stayed 1 night in Jan 2026
10/10 Excellent
Jane
Feb 5, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful
Jane
Stayed 1 night in Feb 2026
10/10 Excellent
Laura
Nov 9, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean place to stay
Laura
Stayed 2 nights in Oct 2025
8/10 Good
Yvonne
Feb 11, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Staff really friendly. Room good size, could do with a few touch ups to decor & furniture.
Yvonne
Stayed 1 night in Feb 2026
10/10 Excellent
Lucy
Dec 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing breakfast was beautiful we got a late check out which was perfect can’t wait to come back
Lucy
Stayed 1 night in Dec 2025
10/10 Excellent
Alan
Jan 8, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Well-situated hotel with very friendly, professional staff throughout. Very clean and tidy, comfortable bed and super breakfast. My favourite hotel to stay in Newcastle city centre
Alan
Stayed 1 night in Jan 2026
10/10 Excellent
Nicci
Jan 7, 2026
Liked: Cleanliness, amenities
Great location, friendly staff, clean room and bathroom. Efficient and quick room service.
Nicci
Stayed 2 nights in Dec 2025
10/10 Excellent
Anne
Feb 6, 2026
Liked: Amenities, property conditions & facilities
Amenities friendly staff. Great location
Had a problem with heating rectified immediately. Will definitely return and recommrnend to friends.
Anne
Stayed 3 nights in Feb 2026
10/10 Excellent
Lesley
Dec 3, 2025
Liked: Cleanliness, property conditions & facilities
Clean beautiful room excellent staff kind and helpful breakfast beautiful
Lesley
Stayed 1 night in Dec 2025
8/10 Good
Linda
Jan 5, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff.
Linda
Stayed 3 nights in Jan 2026
8/10 Good
Mark
Dec 4, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Lovely little hotel in a prime position to explore everything that Newcastle has to offer. Friendly staff, modern rooms and comfortable beds... Perfect!
Mark
Stayed 1 night in Dec 2025
10/10 Excellent
Carlos
Jan 4, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Pubs and restaurants all around. Very walkable to train station, and local sights. Staff was friendly. Would stay again.
Carlos
Stayed 2 nights in Dec 2025
10/10 Excellent
David
Jan 12, 2026
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and well situated. The reception staff were courteous and very helpful. I couldn’t fault anything during our stay.
David
Stayed 2 nights in Jan 2026
10/10 Excellent
Eddie
Nov 10, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and lovely breakfast
Eddie
Stayed 1 night in Nov 2025
10/10 Excellent
Sharon
Dec 3, 2025
Liked: Cleanliness, property conditions & facilities
Room nice staff friendly and the best breakfast in newcastle
Sharon
Stayed 1 night in Dec 2025
10/10 Excellent
Christian
Nov 6, 2025
Liked: Cleanliness, staff & service, amenities
Great hotel, great location, great staff
Christian
Stayed 1 night in Nov 2025
6/10 Okay
Kieron
Jan 25, 2026
Liked: Amenities
Staff really nice and central location, but despite efforts it still looks a bit tired in the rooms. Small double beds but price is decent for what you get tbh.
Kieron
Stayed 1 night in Jan 2026
10/10 Excellent
Jo
Dec 30, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 mins walk from station and 5 min walk into city centre, perfect location. Hotel was very clean, rooms big and spacious and beds huge and comfy! Fantastic breakfast and staff friendly. Would use again.
Jo
Stayed 2 nights in Dec 2025