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Grey Street Hotel

3.5 star property
Eco-certified hotel with a full-service spa and a 24-hour front desk

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Photo gallery for Grey Street Hotel

Exterior
Lobby sitting area
Couples treatment rooms, body treatments, hot stone massages
Daily full breakfast (GBP 15 per person)
Junior Suite | Premium bedding, in-room safe, individually decorated, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Spa
  • Room service
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.6 out of 10
Excellent
(14 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

8.8 out of 10
Excellent
(13 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

8.8 out of 10
Excellent
(32 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
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About the neighborhood

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE

What's nearby

  • Castle Keep - 3 min walk - 0.3 km
  • Chinatown - 7 min walk - 0.7 km
  • St. James' Park - 9 min walk - 0.8 km
  • Quayside - 10 min walk - 0.9 km
  • Gateshead Millennium Bridge - 12 min walk - 1.0 km

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Miller & Carter - ‬1 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Alvinos - ‬2 min walk
  • ‪Old George Inn - ‬3 min walk
  • ‪Flares - ‬1 min walk

About this property

Grey Street Hotel

Eco-certified hotel near Castle Keep
Located close to Tyne Bridge and Chinatown, Grey Street Hotel provides a terrace, dry cleaning/laundry services, and a bar. Treat yourself to a body treatment, a hot stone massage, or a body scrub at the onsite spa. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), concierge services, and luggage storage
  • A banquet hall, a 24-hour front desk, and smoke-free premises
  • An elevator, massage treatment rooms, and a front-desk safe
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms are individually decorated, and feature comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Restaurants on site

  • Monument Bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Grey Street Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Grey Street Hotel?

Grey Street Hotel doesn't offer parking.

What time is check-in at Grey Street Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grey Street Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Grey Street Hotel located?

Located in Newcastle City Center, this spa hotel is within a 10-minute walk of Castle Keep, Tyne Bridge, and Chinatown. Quayside and St. James' Park are also within 15 minutes. Monument Station is only a 5-minute walk and Central Station is 5 minutes.

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Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1008 reviews
Rating 8 - Good. 266 out of 1008 reviews
Rating 6 - Okay. 79 out of 1008 reviews
Rating 4 - Poor. 26 out of 1008 reviews
Rating 2 - Terrible. 9 out of 1008 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Warm welcome, excellent room, central location
Stayed 1 night in Jun 2025

10/10

Very well located, within walking distance to everything.
Stayed 2 nights in May 2025

8/10

Good value centrally located hotel. Close to restaurants, shops and there is a nearby car park which isn't expensive.
Stayed 1 night in May 2025

10/10

Very nice hotel. Central to everything we needed and very comfortable
Stayed 1 night in May 2025

8/10

Friendly, helpful staff. Proximity to local transportation. The charm of an older building.
Stayed 3 nights in Jun 2025

10/10

Nice quiet old hotel,lovely
Stayed 1 night in Apr 2025

10/10

Perfect location for a weekend trip. Easy walking distance to the train station and shopping area and the rooms very comfortable Highly recommend
Stayed 3 nights in Apr 2025

10/10

Very convenient for central Newcastle.
Stayed 1 night in May 2025

10/10

Excellent hotel fantastic service lovely friendly helpful staff always have a great experience here comfortable spacious rooms very clean would highly recommended booking here ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Apr 2025

8/10

Very friendly and helpful staff.
Stayed 2 nights in Apr 2025

10/10

The staff at this property were so friendly and helpful, two girls iin particular on the front desk( Alisha and Becky) were absolutely lovely with my young daughter and we will definitely be returning to this lovely hotel!
Stayed 2 nights in Apr 2025

10/10

Staff were excellent! Loved our stay- would highly recommend
Stayed 1 night in Feb 2025

10/10

Another great stay
Stayed 1 night in Jan 2025

10/10

The rooms were clean and tidy. The staff were very friendly and helpful.
Stayed 1 night in Apr 2025

10/10

Despite being in a busy area and us having a room on the first floor, noise was not as issue at night. The bed was really comfortable
Stayed 2 nights in May 2025

10/10

Central location and standard of service.
Stayed 1 night in Apr 2025

10/10

Great Hotel, great location, fantastic breakfast, fantastic staff.
Stayed 2 nights in Oct 2024

10/10

Good place to stay
Stayed 6 nights in Oct 2024

10/10

Lovely hotel
Stayed 1 night in Dec 2024

10/10

Had a lovely stay, staff were super friendly
Stayed 2 nights in Oct 2024

10/10

Lovely hotel. Very clean room friendly staff. In city centre close to bars and restaurants. Would definitely recommend and will be staying again on future trips to Newcastle.
Stayed 2 nights in Feb 2025

10/10

Amazing place
Stayed 3 nights in Nov 2024

8/10

Bit scabby in the room. Very old and tatty bathroom door, furniture, bathroom was a bit dingy. The bed was comfy and pillows were lovely. Just needs re vamping a bit
Stayed 1 night in May 2025

4/10

It was historic and told a good story. The decor was fitting for period of time it was built. There is a LOT of maintenance that NEEDS to be done correctly not by the half drunk self proclaimed handy man they must be using. Door dead bolt broken, shower leaks bc door will not shut, stained chair and no internal lock on emergency exit door that leads to somewhere?
Stayed 1 night in Jun 2025

8/10

Be careful with the car park on grey street, not clear and you will get a ticket. Also a shame the hotel bar was closed.
Stayed 2 nights in May 2025