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"Amazing staff"

"We stayed here with our 8-month-old baby, and the staff absolutely loved her! We had a room on the bottom floor, which worked great with the stroller; however, the hotel isn't accessible, meaning you need to use the stairs to get around the hotel, which was a bit annoying with the stroller but doable for us. Also, there are paving slabs to the rooms on the bottom floor, which isn't so stroller friendly. The room itself was lovely! There was a bit of a weird smell in the bathroom area—but you kind of got used to this. They provided a baby cot as well, which was great. The mini bar is well priced; you need to call to get this restocked. The housekeeping to tidy the room daily came late afternoon (4/5pm) which was a little annoying as it's when our baby napped. Staff are wonderful here. It was my birthday, and they had made a display on the bed for when we arrived, complete with a slice of chocolate cake! That was so unexpected and such a nice touch! On my actual birthday too, they did the same with the towels and leaf writing. The breakfast was ok too; there was an omelette station, which we used most days. The service for lunch is a bit slow—whether you're eating in the restaurant or on the beds. They often don't have some things, so prepare a backup option! But the lunch food is good and well made. The pool is lovely; the water isn't as crystal clear as I would have expected, but we swam in it no problem. The pool area is small, but we were never unable to get a bed. "

"Staff, location, clean. Our experience was amazing in this place "

"The views from the hotel are outstanding. However, in exchange for the views it’s important to know that there is a ton of steps and walking. The staff was generally friendly and we had particularly good service in the restaurant from Geo. Our biggest frustration was with the room layout. We stayed in the Glasshouse room which had a marvellous deck. However, the bathroom was so ridiculously small as to render it close to useless. There was zero counter space and one virtually needs to be an acrobat just to towel off. The room could easily accommodate a larger bathroom but someone made a horrible strategic decision on the bathroom size! The food in the restaurant was generally quite tasty, though often cold, and the prices were fair. All in all, this was expensive for the quality of the full experience, but if you know what you’re getting into, particularly all the walking, you may just enjoy it. "

"The property is right on the beach with great sunset view. Staff are friendly and helpful. The property is a bit dated. Pool is nice and offers great view out to the sea. "

"Didn’t do spa but airport shuttle was very nice"

"Such a beautiful resort! Staff is very friendly and helpful. Loved the pool. "

"Room Was filthy, no drinking water, very slippery shower, no toilet paper, 20 steep steps upto the floor my room was on, transport to & from way to expensive, didnt speak english, complimentary breakfast supposed to be buffet, it was rubbish, the beach was terrible. no late checkout available. Location good for island hopping & street food but nothing else, taffic was horrendous as you step out of hotel. Terrible terrible terrible, will not go back."

"Everything about our stay was amazing. We stayed in Joglo 2, a beautiful unique villa with a wrap around porch overlooking the ocean. The villas are perched on a hill with spectacular views and gorgeous sunsets. You could also catch the beautiful sunsets from the infinity pool and the restaurant. The restaurant was wonderful with many choices. The staff was very attentive (Wilma and Jade in particular). We also had wonderful massages at the spa. In short we loved it !"