Nopalitos Lagoon Tours

The food had limited variety. Who week basically the same menu. The drinks were most likely the cheapest. our room had 4 shot dispensers but 0 bottles. The mini fridge was stacked with only 2 tiny beers and 3-4 pops. Its was ok, but have we known this ahead of time might have chosen a different hotel with a little more variety.

Amazing place!

Restaurant staff and food quality and choices remain five star incredible. However the pool staff and housecleaning was terrible this trip. The pool staff are all talking to each other and don’t seem to care about serving the guests at all. You have to complain to get a drink and that’s not for me. Housekeeping was a disaster. Our room often didn’t get cleaned at all or we had to wait until 5pm for it to get cleaned. They NEED to fix these two things to bring the hotel to the five star rating it boasts. Otherwise - todo bidets, hot tub on balcony, extremely friendly restaurant staff, modern rooms, incredible food choices and restaurant service all remains five stars.