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"We considered several hotels before making up our minds about the Intercontinental and we are delighted we did! It is an impeccable hotel! The décor makes an immediate statement of quiet grandeur and classic elegance. The lighting is a standout: the cascading chandeliers with their layered black shades and crystal elements, create a striking contrast and the polished marble floors, detailed with intricate geometric inlays, convey craftsmanship and permanence, while the neutral palette—creams, ivories, soft golds, and deep blacks—keeps the space timeless rather than trendy. The service is superb (all of the staff is great, reception, restaurant, concierge, etc). Rooms are very spacious and spotless clean and are provided with toiletries, bathrobes, iron with ironing board, great hair dryer, safe, coffee station, and mini bar! The bathroom is also very spacious and comfortable with separate bathtub and shower areas and a separate area for the toilette and bidet. The decoration of the rooms continue with the same ambiance created in the lobbies. The location is superb! The hotel is in the middle of everything and within a short walk to a lot of the touristic attractions. There is a very nice Italian restaurant called La Ricotta nearby which is definitely worth trying. Would most certainly stay again!"

"Laundry was done when we hung our tiles and didn't request it, so above and beyond but not fully eco friendly"

"I only had breakfast once to expensive and poor selection "

"Great location, excellent staff."

"Amazing staff. The guest service is among the best I've ever experienced. They were always smiling and ready to offer any assistance or provide tourist information. The room for four people was spacious enough and very well-equipped. It also has a terrace on the fifth floor with a lovely view of the Clérigos Tower. From that terrace, we were able to prepare our own New Year's Eve dinner and enjoy the fireworks."