뉴멕시코 중북부 리조트

“We selected this hotel primarily for the outdoor hot tub so we could enjoy the Mountain View with Fall weather. Upon check in we were advised that the outdoor hot tub closed the week before for the season. This should be listed on the hotel amenity information as it was a huge disappointment. The indoor hot tub is not what we came for. The other deciding factor in choosing this hotel over one in the downtown area was the convenience of the hotel having several restaurants. However, the...

“Property was great, dining option in the hotel was horrible. Service was slow and staff not very helpful.”

“What was likely once a 5 star resort is definitely no longer due to incredibly understaffed housekeeping and maintenance staff, and a front desk staff that is either incommunicative or uncaring. Discarded room service cups/plates/trays left outside of doors for days on end only to be removed when we flagged them for staff, our suite had broken blinds, torn and stained upholstery, a broken toilet seat. Very hot and stuffy so we turned the AC on and were kept up all night with an incessant...

“The resort is beautiful and the views are amazing”