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"Very nice place. There is a supermarket 5 mins away. Yet, there are no convenient store nearby. Overall, very good."

"Was given wrong type of room, twice before this was sorted. All three rooms were dusty, behind and on the television and other fittings as well as the carpet. Went for lunch on our first day in the lobby 'bar'. Ordered, waited 20 minutes and then was told later our order was out of stock. Same thing happened when we re-ordered, one burger was brought out and then we were told there were none left. Hot springs were dirty, KFC delivery left everywhere! Not very impressed"

"Shuttle, restaurant on site, attentive staff, clean large rooms"

"Location : fine but far from subway. Comfort : not really because I can easy hear people walking and talking in corridor like they are in my room. Staff : friendly but no English at all ** special thanks to the front office staff "Sun" even his English is basic but was so helpful and even used his personal mobile's translator to communicate with me :) he was supportive and nice at all the time. Thank you "Sun". "

"Close to airport. Free airport shuttle. Breakfast included."

"The worst hotel I’ve ever been. The carpet of the room was filthy, the toilet was disgusting, there was pubic hairs in the shower. They just make the beds but not cleaning at all. We booked this hotel because it supposed to have free airport shuttle but they made us pay ¥100. Nobody speaks english. "