“I stayed at Moxy London Piccadilly Circus for 5 nights and 6 days, from May 17th to May 23rd, 2026. On May 21st, I was trapped in the hotel elevator for about two and a half hours, from 4 PM to 6:30 PM. This terrifying incident left me mentally exhausted and completely ruined my business trip schedule. A total of four colleagues, including myself, were confined during that time.
As a former Marriott Bonvoy Platinum member, I have never experienced such an unsafe incident. What is even worse is...