Search Vacation Homes in North San Antonio - SAT

"Our family had been planning a birthday get-away for my wife for several weeks prior to our visit. Sadly, the three nights we stayed at this hotel were the worst in the last 15 years visiting the city. On our first day, my daughter was bitten by a TICK that was hidden under the bed blankets and had to take her to the ER because she was running a 101 degree FEVER!! Secondly, Hotels.com did not mention that this Hampton Inn was undergoing renovations across the exterior walls, and this would prohibit guest parking, eliminating around 25 parking slots. Every night, after returning to the hotel from our activities, we had to park on the public street across the hotel. On our second night, because of the lack of parking spaces, Hampton Inn, was asking the guest to park inside the precises, disregarding and breaking city and state ordinances, right alongside the RED Emergency painted curve, which is for the Fire Department in case of an emergency. Hampton Inn placed ALL the guest in extreme danger if an unfortunate event would have occurred. Video and Pictures were taken of this occurrence. On our third, and last night, Thank God, the hotel opened up some 5 parking spaces, but still was not enough for the close to 15 cars that were still parking across the street. I would say, that over all, aside from my daughters TICK bite, the third night was the worst. By the following morning we found out that 7 cars were broken into. Leaving glass everywhere. LAST TIME WE STAY HERE!"

"Rooms are dirty, muggy and has mold "

"The pool and hot tub was not clean we were looking forward for the hot tub but because it wasn’t clean enough didn’t end up using it also the timing of closure at 10 pm could be extended further "

"My stay was horrible and I never been through this before. The manager forced us to pay before we arrived and charged my car convinced us to reserve that way. Then we arrived to a dirty room. We were moved to a room that the window was open all night and we didn’t know until the next day and my son was playing by it about to fall out. We went to Seaworld for about 9 hours and requested housekeeping but came back to the room just the way we left it and no housekeeping came at all. We had to make our own trash bags and go get our own towels because the dirty towels were still in the room. This was unacceptable and the manager told me she would give me points for a free stay with a Windham hotel but I’m still waiting. "

"Very good stay"

"Besides no fan in the bathrooms, the staff was awesome, bed were comfortable, breakfast was good quality, and the place was clean. I'd stay there again."

"Worst service and experience ever with any lodging, anywhere in the world. Made a 2 night reservation 3 weeks early. Paid for the reservation. Confirmed the reservation. Assigned room 216 when checking in over the phone. Arrived to be told that they overbooked and gave our room to someone else. They rebooked us into another hotel. They only booked us 1 night at the new location, but told us it was for 2. Then we were forced to check out after 1 day due to lack of vacancy at the second hotel. Aloft still refused to honor our 3-week old reservation and all other properties were booked. So instead of enjoying a weekend in San Antonio, we drove home and did not get to take the vacation we booked 3 weeks before. Staff did not care to discuss it. They were not concerned. It was my problem, not theirs. I was the one with nowhere for my family to sleep. It was my fault I did not arrive early enough despite already booking, paying, and checking in over the phone. Absolute worse experience of all “hospitality” industry experiences through my travels. Cockroaches and bedbugs would be more pleasant to deal with than Aloft hotels. "

"Out of date furniture, pull out couch bed had a huge stain, and a sheet that has been stuffed in there for who knows how long. Since it's and inward hotel, very noisy didn't help that there was a huge influx in children yelling and running around. Room smelled old."

"Clean,WiFi and staff"