โโWe truly enjoyed our stay here. The full star rating is well-deserved and not an exaggeration. This is the best B&B we have ever stayed at. The breakfast was a definite highlightโso fresh and delicious. We're also giving it a full star rating and would highly recommend it.โ
โHost really welcoming....breakfast was excellent...room was very clean and furnishings lovely ...bed was so comfortable..
Don't normally sleep well in a strange bed ..but had a fab nights sleep.
Great for walks close by ..restaurants 5 minute walk x All in all 10 out of 10โ
โAmazing boutique hotel, Dan and Wei were very welcoming. Rooms very clean. Breakfast very generous catered for Gluten free. Would highly recommend. โ
โWe stayed at the property for 3 days and loved it. Mike and Carrie who own this property are a fabulous host and they made sure our stay is fully comfortable. My boys loved it when they chocolates on the day we were climbing the Snowdon mountain. The property is situated at a very good location not far from Betws-y-coed and the great part is Mike and Carrie have so well maintained the original character of this manor. We 100% recommend staying at this place.โ
โWonderful stay at Pale Hall Hotel. Beautiful and comfortable room. Warm and welcoming staff. Excellent dining options - a tasting menu / fine dining or a bar menu. Both served in a beautiful dining room. We had the bar menu and it was wonderfully cooked.
Morning breakfast was perfect and a small gift of water and cookies for our journey much appreciated. We would highly recommend this hotel. โ
โAmazing stay , definitely recommend the dinner experience made our stay. Lovely grounds! Easy to explore o the er areas too. 5 star service all around.โ
โBeautiful, quiet location, other guests were also quiet which makes a change from other similar properties. The food was nice albeit I would have liked more options.
Staff were friendly, professional and kind.
Overall a really nice relaxing stayโ
โVery welcoming and lovely couple, great recommendations on restaurants and the breakfasts were excellent. Positioned in a quiet part but close walking distance to shops bars and seafront had a great time.โ
โFabulous treatment. Great rooms. Food excellent. Bar area to just sit and have a couple of beers very small. But overall will stay again. Thanks โ
โrequested for a lower floor room and was given one 104 a lovely room but traffic is noisy nothing much the hotel can do about that but you can keep the window shut and use the fan supplied, Staff are VERY helpful and friendly the food is very tasty and a good choice, Have stayed there before and will be going back againโ
"I need to get whole refund. It was canceled at my presence at the hotel upon agreement with the General Manager of the hotel on the day of lodging because they cannot meet my requirement of a bathtub-room and asked additional fee of 80 pounds for the room having a bathtub in bathroom.
After a long distance run that afternoon, my leg muscles were sore and I suddenly changed the hotel I was staying at to find a hotel with a spa nearby to treat it.
1. When I arrived at the hotel at 7pm. I found the paid-spy was closed at 6pm(The hotel never inform in advance of this information of opertion tine and paid admission). I chose the hotel to sooth my body but it was impossible.
2. The 2nd option is to submerse my body into a hot bath. But they propose me charging an additional 80 pounds for a room upgrade for guests who want a room with a bathtub.- If the hotel ignored the needs of guests who want a bathtub and changed all of the regular rooms into only shower rooms, they should also inform it in advance. After arriving at this hotel, I understand that it is not the fault of the guest because they cannot meet the needs of the guests who ask for their preferences; spa or bathtub-room. It is the fault of the hotel due to the lack of facilities.
3. As I left after discussion with the GM of the hotel (I never opened any door of the hotel !!) and he agreed my cancellation immediately. So, I need get back my money from you."
