โThe catering staff were exceptionally helpful and friendly.
Much appreciation goes to the reception manager Lorraine who assisted us to cancel with Expedia our final night at the hotel due to a family bereavement โ
โThe room had recently been refurbished to a high standard, including the bathroom.
Breakfast was really good, plenty of choice.
Comfortable beds.
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โStaff were lovely, building had beautiful details, we really enjoyed sunrise from the summer balcony in the common area. Complimentary breakfast was very good. โ
โRoom spacious and comfortable with extras like tea/coffee/water well stocked. Bath was nice to have but also a powerful shower. Food is good although service stops a little early - especially on Sunday. Breakfast very good - all cooked to order.โ
โI need to get whole refund. It was canceled at my presence at the hotel upon agreement with the General Manager of the hotel on the day of lodging because they cannot meet my requirement of a bathtub-room and asked additional fee of 80 pounds for the room having a bathtub in bathroom.
After a long distance run that afternoon, my leg muscles were sore and I suddenly changed the hotel I was staying at to find a hotel with a spa nearby to treat it.
1. When I arrived at the hotel at 7pm. I found...
โThe room was spot on. Clean. The bed was so comfy. All fresh linen and soft towels. Only had the room for one night but,would book for longer next time.
Really friendly staff.โ
โThe Belmont is a really nice hotel - great location near the seafront makes this an absolutely ideal hotel. There is no parking attached to the hotel but there are plenty of options around the area.โ
โVery comfortable, nice to have an onsite restaurant. Great breakfasts. Staff were very accommodating. Nice furnishings in the room - modern bathroom. I left my jacket in the wardrobe and realized 4 days later! I emailed and received a quick response. Housekeeping had it and it was posted to me the next day. Thank you so much!โ
โStaff were nice, rooms were great with a brilliant view. Some renovations are needed for the toilets door. Overall, great place to stay with nice staff. โ
โLovely room in beautiful setting. Bed was comfy, bathroom was spacious. Free continental breakfast offered. No evening meals provided but you could get drinks at the bar (take away recommendations and you could eat in the restaurant)
Great swimming pool which my grandsons lovedโ
โSecluded and serene, this beautiful property was the perfect choice for our trip. Staff was helpful and friendly, breakfast was outstanding, and grounds are just gorgeous. I highly recommend!โ
โWe really loved staying at the Oasis, it was our first trip to Llandudno and they helped us with suggestions of things to do and places to go for food. Breakfast was delicious and everyone is really friendly and will do anything to help. Recommend staying here to everyone :-)โ
"I need to get whole refund. It was canceled at my presence at the hotel upon agreement with the General Manager of the hotel on the day of lodging because they cannot meet my requirement of a bathtub-room and asked additional fee of 80 pounds for the room having a bathtub in bathroom.
After a long distance run that afternoon, my leg muscles were sore and I suddenly changed the hotel I was staying at to find a hotel with a spa nearby to treat it.
1. When I arrived at the hotel at 7pm. I found the paid-spy was closed at 6pm(The hotel never inform in advance of this information of opertion tine and paid admission). I chose the hotel to sooth my body but it was impossible.
2. The 2nd option is to submerse my body into a hot bath. But they propose me charging an additional 80 pounds for a room upgrade for guests who want a room with a bathtub.- If the hotel ignored the needs of guests who want a bathtub and changed all of the regular rooms into only shower rooms, they should also inform it in advance. After arriving at this hotel, I understand that it is not the fault of the guest because they cannot meet the needs of the guests who ask for their preferences; spa or bathtub-room. It is the fault of the hotel due to the lack of facilities.
3. As I left after discussion with the GM of the hotel (I never opened any door of the hotel !!) and he agreed my cancellation immediately. So, I need get back my money from you."
