Northern Australia, Australia - New Zealand and the South Pacific hotel rooms at the Best Western

"Lovely room but the customer service is very poor. The woman at reception when we checked was really rude. A simple question seemed to annoy her. The parking situation is a nightmare. We were stuck at the star boom gate for almost 20 minutes as they said we hadn’t paid, when we did. "

"Great hotel, loved the room and the staf was very helpful and friendly "

"No privacy. Staff walked right into the room without knocking or announcing themselves about hour after checking in. Would not return here or recommend. "

"Amazing location right across from the beach, great amenities, indoor and outdoor pools and spas. Modern apartment with everything you need. Would definitely book again."

"Rooms really nice, service from everyone was exceptional"

"Was there for 3 days and 2 nights room was not cleaned or made once, notified staff no action was taken poor service especially staying in the hotel."

"Great place in the heart of the city. The apartment was spotless and the views were amazing. Beds a little to soft for us but everything else exceptional"

"It did the job that I had booked it for. Hudson at reception was good, but the time it took to checkin was quite long for a relatively short queue (3). tried to checkin online via the link they sent me but it didn't work and didn't get sent a new one so thad to do it at the hotel. the rooms are getting tired and the money being spent on the oustide would be better of on the inside. "

"Good"