Northern Europe, hotel rooms at the Cairn Hotel Group

"Not sure it’s worth the money especially as breakfast was extra"

"Missing a juqqizi"

"Charged £25 at reception, said it would be refunded on check out but still hasn’t been refunds back!"

"Check in easy. Playwriter's Restaurant staff excellent. Breakfast - great range to choose from. Excellent, hot and fresh. "

"Excellent "

"Staff was great, room service was great. Management of the service at the Piano bar left much to be desired on a busy night; however outside of that experience no complaints. Excellent service, i will return."

"Perfectly located boutique style hotel with bar, but it didn’t feel that it was mainly a bar. Decoration was cool and quirky some amazing furniture in the downstairs social areas. The bedrooms are clean, crisp and make good use of the space. I’m still not sure on having the bathroom sink outside of the toilet and shower area but it goes with a vibe of the hotel and the room like the galley kitchen a lot of European hotels do this and actually make it more of a social area, however I do think that the way you get the hot water is actually a little bit dangerous for some and complicated for others unfortunately they wasn’t replenished as often as I would’ve liked to enable me to have a cup of tea in the morning and a cup of tea in the evening. Room accesses by key as is the lift however my husband and I both realised our key didn’t work in one particular lift after several troubles but that’s okay. There are three of them. Breakfast was a wonderful array of delights, hot food, meats, cheeses, pastries, breads, jams, dips, butters, salad, salads, you name it and the barista made fresh lattes upon request. Having travelled to many European cities this hotel was good. I would definitely come back and I would definitely recommend it."

"The theirs bed (not requested) was awkwardly placed I kicked it nearly every time. The Beds and duvets were too short.. and too narrow… I needed two duvets to cover my body. I am 6’ not 7’! I did not like being charged a Service Charge after ordering food in the Green Bar This is not acceptable practice. No toilets in the Lobby atea is ridiculous. In my room the AC (which was noisy) stopped working cold after the second night"

"Amazing location! Literally sleeping next to the Theatre in Piccadilly!!! 😊. We booked the hotel to watch Les Mis which was absolutely incredible if you are thinking about a theatre trip. Easy check in. There was staff there to help with any hiccups. Friendly staff. Clean entrance with a few seats to charge phones etc. There was a really nice gym, not sure if you had to pay extra. Cafe area and more seating and work areas. Heads up, bag storage is £15 per suitcase and early check in £ 40. Room was super clean and very simple. No hairdryers or any frills but that's fine for what we wanted. Check out easy. Beautiful Japanese restaurant opposite called Shoryu . We had a fab time! "