Northern Europe, hotel rooms at the Fairmont

"I picked The Strand as a shot in the dark. I was delayed in Chicago for 24 hours and my companions were delayed even longer. I called from the airport and spoke with Kajal. She was so kind and helpful. Every time I spoke with her, she was always very helpful."

"Got the VIP room upgrade without asking!"

"Impeccably clean, staff friendly, helpful, smooth service. All staff go above and beyond. Food choice at breakfast so great."

"It was great being right next to the tower bridge you could walk out and see things very easily. The room was very large was a nice view of the marina the water pressure in the shower was great"

"The location was perfect and walking distance to the tube. Also, the room was very clean. "

"We stayed in this hotel for 9 days and 8 nights and loved it so much. The hotel staff were extremely nice and very helpful. They gave us a very nice room on the 2nd floor with a great view. The bed size was comfortable for 2 of us. The breakfast was healthy and the cappuccino was delicious. I strongly recommend this hotel for everyone and make sure to ask for the type of room you like that fits your need. It was very close to underground train station and very safe place to stay. Thank you for everything you did for us. We greatly appreciate it and plan to stay again when we visit London next year."

"Beautiful location, but tiny rooms, no space to put luggage."

"Hotel is in good location just opposite Hyde Park.Lancaster Gate tube station 2 minute walk from Hotel and Oxford Street about 15 minute walk.Good Breakfast where you can help yourself to as much as you like."

"Faultless. No engagement with any staff, fully self serve. Rooms were too hot, v expensive but no issues."