“Our stay was amazing, when we checked in staff was very friendly.
Once in our room We did find blood on our mattress cover. Called front desk and they immediately sent house cleaning. They apologized, and completely stripped and cleaned our bedding. When we checked out the gave us 50% off our stay.
We would definitely stay there again!”
“Pros: Hotel has fresh paint and new carpeting and furnishings. Breakfast was hot and good, the usual breakfast for this hotel chain. The room was clean, beds were comfortable, linens and furniture are new, and room was spacious with two queen beds and a full size sofa sleeper. Staff was friendly.
Cons: Hotel is under renovation but was not noisy or disruptive. Because the hotel is under renovation the pool is currently closed.
Walls are thin and the kids in the room next door were loud.
”
“The room was clean; the bathroom had no exhaust fan, so the room felt very warm when someone showered; the walking upstairs was loud (not the hotel’s issue, but it made the stay uncomfortable); the pool was ok, but small; gym was nice; front desk staff was very nice; breakfast was good; we stayed for 5 nights”
“Everyone we met on staff was friendly. Nice pool area. Falls City market connected to the lobby was convenient for coffee and food.
No direct access to a parking garage, and valet area was congested. ”
“We stopped in for a night. Got in super late in the middle of the night. Check-in was quick and friendly. Breakfasts was well stocked. Nice place to stay. ”
“Everything was absolutely incredible. The staff was amazing, the hotel is incredible, the room was extremely clean, well taken care of. It’s nice to travel somewhere, pay a little extra and have my high expectations met. And the SMELL! Whatever the fragrance is that they have pumping through the hotel is wonderful. The in-room bar items are reasonable prices, the CANNED WATER was a 10/10, we loved this place, we will absolutely be staying here from now on when we visit Lexington. ”
“This is the third time we have stayed at La Quinta. Each time it has been very good and when we coma to Bardstown next year we will stay at La Quinta.”
"항상 만족하는 드루리 숙박입니다.
그런데 이번에는 한밤 중에 화재경보가 울려서 잠을 잘 못 잤습니다.
그 상황에 대한 어떤 설명도 없었고, 체크 아웃할 때 까지도 사과 한마디 듣지 못했습니다.
많은 숙박객들이 새벽에 경보에 놀라서 호텔 밖으로 나와야했던 상황에 대해서 누구도 설명도, 사과도 안하는 것은 도저히 이해하기 어려웠습니다.
드루리가 문제를 처리하는 방식을 처음 제대로 들여다 본 결과 신뢰하기 어렵다는 생각이 들었습니다."
