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"I did not actually stay at the Courthouse Hotel, but I would still like to give them a 5-star review because of their excellent customer service. A few hours before I was scheduled to arrive, I got a call from the hotel, advising my that the A/C in my room was not working and that the problem would not be resolved before I arrived. Since the forecast called for hot and humid weather, the hotel offered me a reduced rate or the option to cancel without penalty. (They could not offer me a different room as they were fully booked that night.) After conferring with my husband, we decided to cancel our reservation. I was disappointed that we could not stay at the Courthouse Hotel, but I was very grateful that they notified us proactively, so that we could make other arrangements. After such outstanding customer service, I will certainly plan to stay at the Courthouse Hotel on my next visit to Thunder Bay!"

"the pool.coukd have been better was pretty difty"

"Enjoyed our 1 night stay at the hotel. We had a pool side room which is great for kids. Rooms were new and decently clean. Great location to stay with kids who love to swim "

"Staff was great and perfect for what we needed. "

"Amazing staff and very comfy beds… and the access to the beach right across the street was phenomenal.will be back for sure. "

"The overall feel was good. The restaurant on-site was a nice feature and the breakfast had a good variety"

"all is good"

"My only conplaint about thid property was that i tired to get ahold of rhem via phone using myltuple numbers and had expedia teay as well. All numbers were out of service. Otherwise no issues. The property was very clean the staff super friendly and helpful and so quite !!"

"Bed comfort and clean "