Northern Spain, Spain hotel rooms at the Santos

"Lovely reception from all staff, very efficient and warm. Just one night but it was memorable. Thank you! "

"This hotel is extremely stylish - lovely design of the rooms and shared areas. The front of house staff are friendly and helpful. The location is central, close to the main shopping areas and restaurant. But it’s perhaps a little noisy and lively at night time for us. A couple of things let it down. Spa and pool access comes at a cost, we were told €20 for one hour. Also our room turndown was poor. They hung up towels left on the floor and didn’t leave clean ones, the bed was not well made and they didn’t refresh the water. For a 5* property, you’d expect more."

"A beautiful hotel in a brilliant location, especially with the lift taking you down into the town, we loved everything about it."

"It was a fantastic stay! It was a bit outside of the city centre but it was super convenient to take the bus or walk there. It’s about a half hour walk, which was idilic and beautiful. The rooftop was closed which kinda sucked but everything else was great. Having free in house laundry and dryer was a lifesaver. Everyone was super helpful and nice, and the rooms were great! Would def stay at this hotel again for sure "

"This first class hotel was in a great location. It had friendly staff and excellent safe care parking. The breakfast were great as well."

"Lovely hotel with modern decor. Very clean and well maintained. Very friendly staff. Decent gym for a few days stay. Excellent breakfast selection."

"Wonderful location by the Bilbao Athletic Club stadium. Easy walk or tram ride to Guggenheim Museum or el Centro. Superb breakfast buffet. "

"Spa area was a fantastic option, staff were super friendly. Only fault was the beds were quite uncomfortable."

"Excellent!"