Find Hotel with a Concierge in Northwest Austin, TX

"The staff was not the friendliest or welcoming at front desk, there was some Maintenance or other thing being done so the entire breakfast, table & chair area was closed off. We did not eat breakfast on site either day. There was only 2 bags of hot tea, both earl gray , and staff said they had no more tea on the premises. Our room smelled musty and damp and I had to use our body spray to make it pleasant. For the price of stay for 2 nights I expected better. "

"Room was not very clean, bathroom was dirty and had a urine smell. Air conditioner did not function correctly and the main room was not very clean as well. Parking structure was dirty as well. Stayed 20 mins and left the property to another stay at another hotel."

"I stayed a week prior and the hotel room on 4th floor with elevator down hall from.front desk was perfect. This last stay was a room on 5th floor with elevator behind tv...the elevator was suspect as if it hadnt been maintained in years. The room was clean but the shower was dirty and the chair on the left arm had a chunk out of it missing. Just wasnt appealing and had that been the first stay I wouldnt have booked a second stay"

"Everything was amazing from check in to breakfast to customer service! Definitely will come back again. Thank you."

"Great hotel "

"If you get a room facing 6th street area/ pub crawl area, be aware that you may not sleep until 2am due to loud music. If the hotel is sold out, you’re out of luck like in my case"

"Customer Service was exceptional!! "