Northwest Rochester, New York hotel rooms at the Best Western

"Clean, comfortable, slept great"

"Everyone warm and the property was clean"

"Everyone from the front desk all the way down to the cleaning services was amazing. I enjoyed the bar. The bartender was very personable and had an amazing personality and massage was done by Anna. She did an excellent job. Best massage in my life. And everyone seen genuinely happy to work there. Tessa did a great job showing me around. And I’m really upset that I’m forgetting a few names, but the stats was fantastic."

"If it had a pool it would of been perfect 👌 "

"Clean room, friendly staff. "

"The hotel is very new and clean. The rooms are nice and a good size. "

"Room was peaceful and quite"

"The hotel is nice and clean. All the staff is nice and friendly except for one female we encountered at the front desk. Can’t remember her name. She was rude, horrible customer service! Not helpful at all!! The water pressure in the shower is low so that made it kinda hard to wash long hair. Our room was clean and nice. Great location! Breakfast was good with lots of options. Overall would stay again "

"Beautiful facility, great staff, clean and comfortable room "