노스웨스트 로체스터 호텔 검색: 지금 예약 가능한 인기 숙소

“clean room and friendly staff”

“I asked the staff to change out the lotion and conditioner holder because they were broken and that never happened. Also many of the tables in the lobby are wobbly. There was a leak in the lobby ceiling, a bucket catching the water.”

“좋아했던 숙박지였는데 점점 낡아가고 있고 메이컵서비스부터 기타 서비스질도 떨어짐. 위치는 ok.”

“Room was very clean. The hotel location is great accessible to multiple restaurants.”

“The room was clean. The hallway smelled of stale cigarettes, weed and drugs. I did not know that as of Monday the property would be closed due to multiple code violations and other issues. This morning when trying to check out there was no one at the front desk and I had to reach in and put the key card in a container. Glad it was only one night.there was no shampoo only small bars of hand soap. Not worth the price.”

“This was the worst hotel experience I have ever had in my life. We had to wait 4 hour for a room. No one knew what they were doing. And it was disgusting”

“Staff was friendly and the room was well kept and comfortable. Thank you!”

“Eh, it was really expensive, the carpeting looked 20 years old, the staff seemed overwhelmed and they put us in a room right next to the ice machine and elevator.”

“Not impressed with reception when we arrived. We checked in on-line before arrival, which did not save us any time at all in getting our room key. No friendly welcome by staff. Given an accessible room for some reason. It was not requested nor was it required. No closet, no mirror in room, only in the bathroom. Traffic noise and guests stomping around in room above ours made for very little sleep. Easy off and on to highway, so very convenient for overnight stop on road trip. Close to numerous...

“Great visit room was clean & staff was friendly/helpful.”

“I was not happy with my reservation . I asked for double beds and received a single queen bed. Staff was not nice at all when I told him it was wrong. Very disrespectful when I asked questions like I did not exist. I will never stay there again”

“The staff was friendly but were not 100% committed to the task at hand. The room was not as accommodating as it should have been. The air conditioner only stayed cold for a little bit and turned off too frequently. It was not usable all the time and the room periodically became too warm. The breakfast was barely breakfast, no meat, the machines didn't work and the coffee was not good either. I was very upset with the overall experience, especially for the high price I had to pay for one...

“Beds were comfy, pool area was lovely, was very quiet and relaxing”