북서쪽 페어몬트 예약

"Firm Consumer Complaint – English Review This stay was overall very uncomfortable due to the hotel’s service operations and policy decisions. The parking fee was explained as $28 per 8 hours, with a daily rate of $74. For a two-night stay (approximately 43 hours total, based on a 4:00 p.m. check-in and 11:00 a.m. check-out), the total parking charge amounted to $148. While this felt excessive relative to the actual length of stay, I initially tried to accept it given the hotel’s central downtown location. However, the main issue was how parking access was effectively tied to early check-in. Our scheduled check-in time was 4:00 p.m., and we arrived at the hotel around 1:00 p.m. with a car. We were informed that early check-in was available for an additional $30. When we declined this option, we were told that parking would not be permitted at all until 4:00 p.m. Parking is a separately charged service, and conditioning parking access on the purchase of early check-in is difficult to view as a reasonable policy. This was particularly hard to accept given that the hotel charges a full daily parking rate of $74 despite an actual stay of only about 43 hours. In addition, the following morning at approximately 9:40 a.m., I attempted to use the gym facilities. Due to an access system issue, my key card was replaced three times, yet I was still unable to enter. I eventually returned to my room. About 40 minutes later, I received a call stating that the gym was now accessible; ho"

"It was not free breakfast. I paid abot $15 per meal. But the quality was excellent"

"깨끗한 객실에 만족합니다"

"좋았습니다"

"엄청 추운 시카고 겨울에 히터가 고장나서 냉방에서 잠"

"얼리 체크인은 추가 비용이 필요하고, 1층 보안요원에게 팁을 주고 짐을 맡길 수 있습니다. 프론트와 룸서비스에 매우 만족했으며, 10월에는 수영장 이용이 호텔 선택에 중요한 요소였기도 했지만 사용하지 못하였던 점이 아쉬웠습니다. 그 외 위치적으로 너무나도 훌륭하여 마라톤 전에 도보로 너무 많은 곳을 다녔다는게 함정이라면 함정이겠네요 :)"

"프런트데스크나 혹은 입구에 있는 직원들이 조금더 sweet했으면 더욱 좋았을 듯 합니다."

"위치가 아주 좋음 "

"첫째날 체크인하고 나가서 저녁에 돌아왔는데 방 청소가 안되어있었다. 시간이 늦어서 쓰레기통 비우고 수건만 새로 받았다. 둘째날 오전에 나갔다가 한시쯤 들어왔는데 또 청소가 안되어있었다. 세시쯤 청소하러 와서"