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"Excellent "

"I had a wonderful stay at Lotte Hotel Seoul. The staff were truly outstanding. Every interaction felt professional, polished, and genuinely empathic. Their attentiveness made the experience especially memorable and set a very high standard for hospitality. The room itself (1866) was beautiful and very comfortable. I did notice a couple of minor maintenance details that would benefit from attention… grout repair, loose carpet. These are small details, but addressing them would help ensure the room fully reflects the otherwise excellent quality of the hotel. Overall, I very much enjoyed my stay and greatly appreciated the exceptional service from the team."

"Clean room and hospital staff"

"Location is really good very close to bus stations subways. Very nice breakfast buffet with affordable price. Room was little getting old very clean. But with that price no complaints. "

"Nice"

"넘 좋았습니다 다음에 또 오고싶네요 가격이 좀 부담 스럽긴하지만요 디스카운드 좀 받을수있을까요 다음달에 또 사용하고 싶은데요"

"Best hotel in Korea"

"A guest close to my room was smoking in their room and staff wasn’t able to find the culprit."

"Room is spacious and bed is comfy"