Marble-clad Eforea Spa offers perfect relaxation with amazing staff and indulgent treatments. Guests appreciate the central location between city and airport. Two stylish bars provide sophisticated spaces to unwind after exploring nearby dining and shopping options.
Located in Yesil District, a neighborhood in Astana, Hilton Astana is near the airport and near theme parks. Nur-Alem Sphere and Kazakhstan Central Concert Hall are cultural highlights, and some of the area's attractions include Ailand and Ailand Ferris Wheel. Traveling with kids? Consider President's Culture Centre, or check out an event or a game at Alau Ice Palace. Visit our Astana travel guide
Heydar Aliyev Street 14, Astana, 010000
What's nearby
Bayterek Tower
6 min drive - 5.8 km
Nur-Alem Sphere
5 min walk - 0.5 km
MEGA Silk Way
9 min walk - 0.8 km
Alau Ice Palace
3 min drive - 2.3 km
Singing Fountain
7 min drive - 2.0 km
Getting around
Astana Railway Station
37 min drive
Astana (NQZ-Nursultan Nazarbayev Intl.)
26 min drive
Restaurants
Starbucks
10 min walk
Marrone Rosso
3 min walk
Drinkit
6 min walk
Berezka
15 min walk
Cult
8 min walk
About this property
Hilton Astana
Luxury family-friendly hotel near the airport
A grocery/convenience store, a rooftop terrace, and dry cleaning/laundry services are just a few of the amenities provided at Hilton Astana. Indulge in a deep-tissue massage, a body treatment, and a body wrap at Eforea Spa, the onsite spa. In addition to 2 bars and a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
An indoor pool and an outdoor pool
Free self parking
Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a gift shop
A 24-hour front desk, ATM/banking services, and multilingual staff
Room features
All 250 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning.
Extra amenities include:
Children's slippers and free infant beds
Memory foam beds and rollaway/extra beds (surcharge)
2 bathrooms with rainfall showers and deep soaking tubs
40-inch Smart TVs with premium channels
Wardrobes/closets, free tea bags/instant coffee, and electric kettles
Yes, this property has an indoor pool, an outdoor pool, and a children's pool.
How much does it cost to stay at Hilton Astana?
As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hilton Astana on Nov 8, 2026 start from ₩281,669, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilton Astana pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hilton Astana?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.
What time is check-out at Hilton Astana?
Check-out is at noon.
Does Hilton Astana provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of KZT 22000 per vehicle applies.
Where is Hilton Astana located?
This family-friendly Astana hotel is located near the airport, within a 10-minute walk of Nur-Alem Sphere and MEGA Silk Way. Singing Fountain and Alau Ice Palace are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hilton Astana Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Always choose this hotel ! The best option you can have ,everything is close ,shopping ,dining etc.We enjoyed weekend with my family .Spa is just perfect ,staff is amazing.
The property and staff were all great and helpful, the only problem I had was 2 out of the 10 days I was there they had no electricity with no hot water and nothing for the inconveniences.
A very modern hotel reminiscent of Dubai however was more like a mausoleum, very few guests and many staff!
Dining was limited to a restaurant on the 9th floor where food was bland and expensive or the ground floor lobby bar where the food was interesting....how can you not cook a burger or Chicken Kiev correctly?
Rooms were so hot set at 28C complained 3 times and told they were winter settings and couldnt be altered!
Stayed 6 nights in Mar 2024
Verified review
6/10 Okay
Valentina
Jun 24, 2023
Overview We have a good time. However, it is not five stars hotel. UnfoUnfortunately, we were disappointed by the pool and SPA services. The steam room does not have steam at all. The pool has so much chlorine, and the towel is limited. One remarkable thing is breakfast. Don`t pay extra money for Longe Club. It is not worth it at all.
A beautiful hotel in a great location. Room was spacious, bed comfortable.
As hotel is big, you need to be careful which lift you use to have it closest to your room. Reception did not advise me that and i ended up dragging my heavy suitcases quiet a long way.
Mini bar was empty (even though at check out I was asked if I used anything from it).
Breakfast is started to be tidied up 5-10min before end time which feels a bit uncomfortable. If you come last minute, some food might be already gone and not re-filled.
I also had a call at 5.53am asking if I had issues with fire alarm?! not great way to be woken up.
Too many unfortunate incidents happened, Staff managed to add more to our already ruined staying in Hilton Astana , But as i stay more i learned that i should blame the staff The Hotel Manger lady needs to learn her self first how to do her job then try to train staff ! Our last day we are checking out when we look at the bill we were charged for mini bar that we never used anything from it we were charged for interest that supposed to be Free Still didn’t receive any refund for these charges! Lost all my trust to the Hotel ! All this things happened to us can’t be coincidence! They managed to ruin everyday of our stay and the Manager lady offered us Free taxi to Airport about 15min drive . I wish she didn’t even offer that made us even more upset! I spend fairly good enough money for my stay food drinks massage i would not mind to spending more but not worth to spend there , The manager lost us forever we would be keep coming back to the Hotel unfortunately we won’t! Everyday something is happening to us not supposed to happen She didn’t even bother to come to apologize her self instead offered taxi ride thank you great way of running business.Congratulations you lost potential future regular customers i would do my company meetings there too but now i ll take my business somewhere else. Thank you again you could not ruin more that some guests stay!
This hotel is reasonably new with clean spacious rooms but, judging from our experience, must still be in the "break-in" stage. Many problems, some dealing with safety.
1. The area around the pool is very slippery and dangerous for falls. I was walking slowly and cautiously, but still almost fell. My 4-year-old fell and hurt his knee.
2. Same issue with the shower. The floor tiles were same as the wall tiles, instead of non-slip.
3. The "do not disturb" lights are totally ignored by the staff.
4. The air conditioning is totally under-powered. In the morning with the sun hitting the windows in the summer, the room temperature rises to 28, with the thermostat set at 22. Keeping the drapes drawn helps, keeps it at 27.
5. Twice I needed my room key replaced, and the staff at the front desk never asked for any identification. This is a serious security issue. I asked the second time if my photo was on the staff member's computer screen, but was told "no" so the issue is real.
6. The sink in one bathroom had a defective stopper, which when closed would not open, unless pried up with a knife. The same sink had a slow dripping leak under the sink, but these were fixed within 24 hours.
7. The lower-level staff, delivering items to the room (other than room service) do not have a command of English. Typical example, one young man knocked on the door to deliver two ball-point pens to the room. We had not ordered them, so I tried to hand them back while saying we ...sorry, out of space
Останавливаемся втором раз с семьей ,очень хороший отель ,расположение и персонал !
Stay at this hotel for a second time ,nice facility,friendly staff,in the libby they have kids corner ,so little one can play while parents eats,spa is amazing ,has kids pool too ,little dip but it’s ok .So great place for both,family and business.Highly recommended.
Stayed 2 nights in Feb 2022
Verified review
4/10 Poor
Verified traveler
Oct 15, 2021
Liked: Cleanliness
Disliked: Staff & service
Horrible service.
AC broken and was only fixed after 4 days, no garbage bin in room, no iron, TV broken and only fixed after 3 days. Horrible service in general. Had to order housekeeping to clean the room, which would not be a problem in general, but they still did not clean the room on two occasions. Only the front desk staff speaks English. I expected better of a 5-star Hilton in a prime location. Breakfast was good, though. Did not try the gym or spa.