8/10 Good
Noriko
Sep 23, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Noriko
Stayed 3 nights in Sep 2025
The ONE Hotel Astana
4.0 star property
The ONE Hotel Astana combines relaxation and adventure in a tranquil setting where travelers can unwind in gardens or explore the surrounding area
Choose dates to view prices
Photo gallery for The ONE Hotel Astana
Located in Almaty District, The ONE Hotel Astana welcomes visitors to its upscale retreat with peaceful gardens and a playground. Book a massage at the onsite spa to relax after exploring nearby attractions using the hotel's convenient bike rental service.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Spa
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Gym
The current price is ₩144,589
₩144,589
₩167,723 total
includes taxes & fees
Mar 10 - Mar 11
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Twin Room
Standard Twin Room
Highlights
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
- City view
- 37 sq m
- Sleeps 2
- 2 Twin Beds
View all photos for Standard Double Room
Standard Double Room
Highlights
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
- City view
- 37 sq m
- Sleeps 2
- 1 King Bed
View all photos for Suite
Suite
Highlights
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Sofa bed
Shower/tub combination
Private bathroom
Bathrobes
- City view
- 65 sq m
- Sleeps 3
- 1 King Bed
View all photos for Presidential Suite
Presidential Suite
Highlights
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
- City view
- 210 sq m
- Sleeps 4
- 2 King Beds
View all photos for Standard Single Room
Standard Single Room
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Shower/tub combination
Private bathroom
Bathrobes
- City view
- 25 sq m
- Sleeps 1
- 1 Large Twin Bed
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About the neighborhood
Located in Astana, The ONE Hotel Astana is in the city center. Otan Korgaushylar Monument and Bayterek Tower are local landmarks, and travelers looking to shop may want to visit Keruen and Khan Shatyr. President's Culture Centre and Ailand are also worth visiting. Visit our Astana travel guide
Qadyrghali Zhalayyri Street 8, Astana, 010000
What's nearby
Bayterek Tower2 min drive - 2.3 km- House of Ministries17 min walk - 1.5 km
- Embassy of the United States, Astana4 min drive - 3.1 km
- Hazret Sultan Mosque4 min drive - 3.5 km
- Palace of Peace and Reconciliation4 min drive - 3.1 km
Getting around
- Astana Railway Station22 min drive
- Astana (NQZ-Nursultan Nazarbayev Intl.)36 min drive
Restaurants
- Line Brew3 min walk
- Sandyq2 min drive
- Korizza2 min drive
- Hardee's18 min walk
- Dio Grand Cafe3 min drive
About this property
The ONE Hotel Astana
Upscale hotel located in Almaty District
A terrace, a garden, and a playground are just a few of the amenities provided at The ONE Hotel Astana. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
- Free self parking
- Full breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
- Luggage storage, an elevator, and a 24-hour front desk
Room features
All guestrooms at The ONE Hotel Astana boast comforts such as 24-hour room service and air conditioning, in addition to perks like free stocked minibars and bathrobes.
Other conveniences in all rooms include:
- Bathrooms with shower/tub combinations and free toiletries
- Plasma TVs with digital channels
- Refrigerators, daily housekeeping, and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle (surcharge)
- Free self parking on site
Food and drink
- Daily full breakfast available 7:00 AM to 11:00 AM for a fee: KZT 5,000 for adults and KZT 5,000 for children
- A bar/lounge
- A restaurant
Things to do
- Bicycle rentals
- Full-service spa
- Health club
- Playground
- Sauna
- Steam room
Family friendly
- In-room refrigerator
- Laundry facilities
- Playground
- Rollaway/extra bed (surcharge)
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Business center
- Meeting room
Outdoors
- Garden
- Terrace
Full-service spa
- Massage
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair accessible (may have limitations)
More
- Banquet hall
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
- Rollaway/extra bed (surcharge)
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Slippers
- Towels provided
Entertainment
- Plasma TV with digital channels
Food and drink
- 24-hour room service
- Free stocked minibar
- Refrigerator
More
- Air conditioning
- Desk
- Iron/ironing board on request
- Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 1:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 6000 per night
Property payment types
Important information
Optional extras
- Fee for full breakfast: approximately KZT 5000 for adults and KZT 5000 for children
- Airport shuttle fee: KZT 4000.00 per vehicle (one-way)
- Rollaway bed fee: KZT 6000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property
Property is also known as
ONE Hotel Astana
The ONE Hotel Astana Nur-Sultan
Hotel The ONE Hotel Astana
ONE Hotel Astana Nur-Sultan
ONE Hotel Astana
ONE Astana Nur-Sultan
ONE Astana
Nur-Sultan The ONE Hotel Astana Hotel
The One Astana Nur Sultan
ONE Hotel Astana Nur-Sultan
Hotel The ONE Hotel Astana Nur-Sultan
Nur-Sultan The ONE Hotel Astana Hotel
The ONE Hotel Astana Nur-Sultan
ONE Hotel Astana
ONE Astana Nur-Sultan
ONE Astana
Hotel The ONE Hotel Astana
ONE Hotel Astana Nur-Sultan
ONE Hotel Astana
ONE Astana Nur-Sultan
ONE Astana
Hotel The ONE Hotel Astana Nur-Sultan
Nur-Sultan The ONE Hotel Astana Hotel
Hotel The ONE Hotel Astana
The ONE Hotel Astana Nur-Sultan
The ONE Hotel Astana Hotel
The ONE Hotel Astana Astana
The ONE Hotel Astana Hotel Astana
Frequently asked questions
Is The ONE Hotel Astana pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The ONE Hotel Astana?
As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at The ONE Hotel Astana on Mar 10, 2026 start from ₩144,589, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at The ONE Hotel Astana?
Check-in start time: 2 PM; Check-in end time: 1:30 PM.
What time is check-out at The ONE Hotel Astana?
Check-out is at noon.
Does The ONE Hotel Astana provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of KZT 4000.00 per vehicle applies.
Where is The ONE Hotel Astana located?
Located in Almaty District, this spa hotel is within 1 mi (2 km) of Schoolchildren's Palace, House of Ministries, and Supreme Court of the Republic of Kazakhstan. Presidential Palace and Otan Korgaushylar Monument are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The ONE Hotel Astana Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
6.0
Amenities
8.0
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 3 out of 5 reviews
10 - Excellent
3
Rating 8 - Good. 2 out of 5 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
Reviews
8/10 Good
Khaled
May 3, 2022
Liked: Cleanliness, property conditions & facilities, room comfort
Goid
Nice hotel with great condition and friendly staff. However, the room cleaning was not very good. When I asked for anything they bring it fast. But there was a day when I put a card for cleaning the room but it didnt get cleaned. Other than that everything was great.
Khaled
Stayed 1 night in Apr 2022
10/10 Excellent
Verified traveler
Apr 9, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 1 night in Apr 2025
10/10 Excellent
Vytautas
Feb 5, 2025
Vytautas
Stayed 5 nights in Jan 2025
10/10 Excellent
ALEXANDR
Jun 21, 2021
ALEXANDR
Stayed 2 nights in Jun 2021