โSuper helpful all the way through the process, booking, check in and check out. Ideal location for what we needed. The apartments were clean, modern and tidy. Plenty of parking. โ
โVery clean and comfortable room and easy check-in/access, with all necessary details being provided in advance via email as well as text. Reasonably priced.
Fairly quiet room/location, despite the accommodation being next to a dual carriageway. Easy access for getting a minicab to family in another town, as well as walking distance to local shops and amenities. A parking space available next to the property was also handy for us, as we drove up from London.
Would book again if planning to...
โReally welcoming staff and attentive at the reception desk. The older parts of the hotel could do with some updates, but generally a pleasant stay. Good value and good value breakfast.โ
โRooms was very clean and whilst no frills it had all of the amenities available anyone could need, including for cooking. Safe free parking was ideal. The location of the hotel is excellent. Just beside is the Zoo and Castle. The town centre is a short walk as is The Black Country museumโ
โThe property was fabulous, just what we needed, my wife and 3 teenage granddaughters had a wonderful stay, peaceful, everything we needed was there, the host was brilliant, at the end of the phone when we called and great location for the city centre Christmas markets. No negatives from me! โ
โI am a frequent guest of HI Express around the country and can honestly say this was the best of them. Welcoming and warm staff, great room, superb breakfast. It felt like they went the extra mile to make my stay very pleasant.โ
