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퀄리티 인 클러몬트 웨스트 키시미 여행 후기

2.5 out of 5
퀄리티 인 클러몬트 웨스트 키시미
9330 W US Highway 192, Clermont, FL

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 197개" "
평점 8 - 좋아요. 1001개 이용 후기 중 358개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 224개" "
평점 4 - 별로예요. 1001개 이용 후기 중 109개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 113개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

Byeong Jun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Guest Service Manager 님, 2016년 3월 12일
Dear Byeong. Thank you very much for your qualification. Warmest regards.

8/10 - 좋아요

DONG IL 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
올랜도 가족 여행
장기 숙박에는 가격에 비해 매우 만족. 주변에 큰 마트도 있고, 코인 세탁도 있어서 좋았습니다. 단, 생각보다 객실이 좀 작은 편이고 아침 식사가 좀 떨어지지만 가격에 비해서는 큰 불만은 없습니다.
답변 제공: Guest Service Manager 님, 2015년 10월 17일
친애하는 고객. 우리의 시설 및 서비스에 대한 귀하의 의견과 평가를위한 대단히 감사합니다. 그것은 우리가 제공 할 수있는 기쁨입니다. 인사말.

10/10 - 훌륭해요

EUN SOO 님, 콜럼버스

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
디즈니월드, 유니버샬 스트디오 여행객을 위한 저렴하고 깨끗한 호텔
디즈니월드와 유니버샬 스트디오, 씨월드 등의 관광을 위해 이 호텔에서 7박을 머물렀습니다. 한국인을 위해 간략하게 후기 남기려고 합니다. - 저렴합니다.(평균 하루에 60불이하, hotels.com에서 결재하고 가도 매일 5.6불정도 더 지불하라고 합니다.) 만약, 요금이 비싸게 나오면 숙박기간을 약간식 조정하시면 금액이 내려갑니다. 확인해보세요~ - 깨끗한 호텔(베드버그 등의 벌래가 없습니다. 또한, 2012년말에 리모델링되어 전반적으로 깨끗합니다. 그러나, 최신건물은 아닙니다. 깨끗함 모텔이라고 생각하시면 될것 같습니다.) - 실내 에어컨도 조용해서 취침시 큰 지장이 없습니다. - 침대도 편안합니다. 되신다면 슬리퍼 종류가 있으면 실내생활이 편안합니다. - 저희는 5인가족이라 에어베드하나 장만(월마트에서 20불)해서 추가요금없이 잘 잤습니다. - 아침은 씨리얼과 식빵+쨈, 오렌지, 커피 등이 제공됩니다. 저희가족은 모두가 맛있게 먹었습니다. - 1층의 객실은 복도가 없습니다. 바로 주차장앞에 객실문입니다. 따라서 짐을 옮기는것은 한결 편안합니다. - 갈일이 없으시겠지만, 1층의 야외수영장도 무료로 사용가능합니다. - Wifi 속도 생각보다는 괜찮습니다. 여기서 런닝맨 등을 다운받아 보았습니다. - 5분거리에 Walmart 있습니다. 이보다 더 가까울 수 없습니다. - 올랜도에 있는 테마파크들(디즈니 등등)은 음식반입이 가능합니다.(유리병은 단속합니다.) 따라서 저희는 호텔에서 삼각김밥, 유부초밥 등등을 만들어서 점심과 저녁을 해결하였습니다. - 유니버샬 스트디오는 하드케이스의 아이스박스는 반입불가합니다. 바퀴달린 소프트박스의 아이스박스가 좋습니다. 아이스박스의 얼음은 호텔복도에서 무료로 받으실 수 있습니다. 결론: 편하게 이용할 수 있는 저렴하고 깨끗한 호텔입니다.

6/10 - 괜찮아요

Jong 님, 미국 유타

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
추천하지 않습니다.
체크인부터 사람이 기다리든말든 느릿느릿하며 리조트비로 따로 6달러를 청구받았습니다. 이는 무선인터넷 사용비등이 포함된 비용인데. 인터넷은 거의 사용 불가능 할정도로 끊기며 느립니다. 저는 이 숙소를 다신 이용하지 않을 것이며 다른분들께 추천도 하지 않을겁니다.

6/10 - 괜찮아요

Odemaris

연인과의 여행
N/a
2024년 3월에 1박 숙박함

8/10 - 좋아요

Heriberto

연인과의 여행
El desuyuno calidad pobre , recomiendo alguna proteína jamón , quesos, revoltillos , además los panes no eran frescos , beben mejorar los desayunos para los clientes latinos , gracias
2024년 5월에 5박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2024년 5월 21일
Dear Heriberto,Thank you for staying with us. We're sorry that our breakfast did not meet your expectations. Your feedback will help us in the future.

4/10 - 별로예요

Michael Lawrence

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2024년 4월 30일
Dear Michael,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feed back will help us to be better in the future.

8/10 - 좋아요

William

연인과의 여행
좋아요: 직원 및 서비스
The property is conveniently located within about a 30 minute drive to Disney. It’s located on a very busy road, but I didn’t really notice the traffic noise from my room. They do offer a free Continental breakfast in the lobby area, which is a good thing, because there was not a coffee maker in the room. The property does look a little run down and it could use a little sprucing up, but I would stay here again.
2024년 3월에 2박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2024년 4월 1일
Dear William.Thank you for staying with us. We appreciate you leaving your feedback. We hope to welcome you back to our hotel in the future.

4/10 - 별로예요

Steven

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Photos of place was chop,its not as nice as it look ,left 1 night earlier to find a safer and nicer place for my wife.
2024년 3월에 4박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2024년 3월 29일
Dear Steven,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

6/10 - 괜찮아요

Ashley

가족 여행
별로예요: 숙박 시설 상태 및 시설
The property was terrible but the pictures should definitely be updated it’s not clean and maintained like the pictures on the website. Breakfast was late so didn’t benefit my family. All the ice machine didn’t work.
2024년 3월에 2박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2024년 3월 27일
Dear Ashley,Thank you for staying with us. We apologize for not meeting your expectations of your stay. Your feedback will help us to be better in the future.

10/10 - 훌륭해요

Jonathon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2024년 3월 19일
Dear Jonathon,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

2/10 - 너무 별로예요

Cristian

2024년 3월에 2박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2024년 4월 2일
Dear Cristian,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

6/10 - 괜찮아요

Richard

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Our room was clean. Beds were comfortable, sheets clean. AC unit was quiet, but bathroom fan was very loud.Place in general needed TLC. Electrical sockets sloppy, potential fire danger. Dark tint on windows makes it hard to tell they’re open. Repair needed on fence. Some parking lot signs worn off to point of being unreadable.
2024년 2월에 2박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2024년 2월 19일
Dear Richard,Thank you for staying with us. We sorry about the fan being loud in your room. your feedback will help us to be better in the future.

8/10 - 좋아요

Ricky

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2024년 2월 12일
Dear Ricky,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2024년 2월 12일
Dear James,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel.

10/10 - 훌륭해요

Gretchen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is a bit dated but our room was clean and well maintained .
2024년 2월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2024년 2월 6일
Dear Gretchen,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

2/10 - 너무 별로예요

Rosemarie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
One room in the facility had mold on the ceiling. Room had very dirty sheets. Shower drain wouldn't drain. Lamps were very dirty with burnt lamp shades. Very unsatisfactory. Wouldn't recommend staying here at all. Should be called Poor Quality Inn.
2024년 2월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2024년 2월 5일
Dear Rosemarie,Thank you for staying with us. We're sorry that your stay didn't meet your expectations. Your feedback will help us to be better in the future.

6/10 - 괜찮아요

Serge

2024년 2월에 2박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2024년 2월 5일
Dear Serge,Thank you for staying with us. We're sorry that your stay didn't meet your expectations. Your feedback will help us to be better in the future.

10/10 - 훌륭해요

Kerry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2024년 1월 25일
Dear Kerry,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you to our hotel in the future.

8/10 - 좋아요

Carlos

2024년 1월에 2박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2024년 1월 22일
Dear Carlos,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. we hope to welcome you back to our hotel in the future.

4/10 - 별로예요

jeff

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
After staying in 31 hotels this year, this by far was the worst, had to change rooms 3 times, not clean tv not working and the cigarette smell was bad.
2024년 1월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2024년 1월 18일
Dear Jeff,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

10/10 - 훌륭해요

Breanna

2024년 1월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2024년 1월 8일
Dear Breanna,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

2/10 - 너무 별로예요

Nestor

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quality? Nooooo. I can’t describe how bad it is very poor and dirty. We found old food from other guests into the bes sheets. And the manager said I have found worst stuff. It is what it is. I definitely don’t recommend this place for anyone
2023년 12월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2024년 1월 1일
Dear Nestor, Thank you for staying with us. I have spoken with both the night and morning front desk agents, the night agent that checked you in said you did not complain about anything being wrong with your room the whole night, as we are a 24 hour lobby. The morning agent said you came in after breakfast had ended and were upset about that. We're sorry that our end time didn't meet your expectations. I was told, as a courtesy to you, breakfast items were taken out for you. The agent also stated that was when you started telling him you were not happy with your room. Had you come back to the front desk when you saw your room we could have changed the room for you. Your feedback will help us to be better in the future.

4/10 - 별로예요

abram

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom out dated and water backed up .. continental breakfast wasnt good selection
2023년 12월에 2박 숙박함
답변 제공: Quality inn Clermont west Kissimmee Manaagement 님, 2023년 12월 15일
Dear Abram,Thank you for staying with us. We're sorry that your stay didn't meet your expectations. Your feedback will help us to be better in then future.

4/10 - 별로예요

Heather

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pull up to establishment, it looked like it was shut down. It was only 7:45 pm. Drove around the parking lot to see if there were any other cars. There were only a few. Pulled up to front again. Lobby was almost completely dark except a very dim light. Staff was pleasant, not over welcoming. Took a photo copy of my drivers license instead of just verifying ID like other hotels. (I asked for the copy back the next morning at check out). Very run down and doesn’t look like the photos that advertises it. Outlet GFI broken, pieces had fallen out around it. Hole and wires exposed. Rusted ice bucket, tissue holder and plate around it. Sheets had stains on them on both beds. Door didn’t close flush with the frame, window had space between the frame and the actual glass one could easily put fingers through it. Drove in and It didn’t feel safe, very difficult to rest easy overnight there. Walking into lobby and the room and it was like falling into the 1970s. Clocks set to wrong time, no usb ports, towels very thin and dingy looking. Gate around playground was in disrepair and looked like it had been driven into by a vehicle. Ice machines either broken (2nd floor) or worked poorly. Areas around machines dingy. No staff from 3-7am. Loud music blaring from a vehicle at 3:30 am. No staff to handle it. It felt unsafe in the room with the door and window issues. Free breakfast was minimal waffles, juice, apples, bread, cereal and bagels. Very sparse. I would NOT recommend staying here.
2023년 12월에 1박 숙박함
답변 제공: Quality inn Clermont west Kissimmee Manaagement 님, 2023년 12월 5일
Dear Heather,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

4/10 - 별로예요

Bryan

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
NA
2023년 11월에 1박 숙박함
답변 제공: Quality inn Clermont west Kissimmee Manaagement 님, 2023년 11월 27일
Dear Bryan,Thank you for staying with us. We're sorry that your stay didn't meet your expectations. Your feedback will help us to be better in the future.

10/10 - 훌륭해요

Johnny

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great. Pool was nice. TV was good but I would like a better channel setup. I would also like more electrical outlets besides the one by the bathroom sink to coonect phone at night. Breakfast was okay for the price. I would stay there again.
2023년 11월에 1박 숙박함
답변 제공: Quality inn Clermont west Kissimmee Manaagement 님, 2023년 11월 21일
Dear Johnny,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We are working on a new channel line up for the TV's. There should have been an electrical outlet near your bed that you could have plugged your phone charger into. We're sorry that there were not enough outlets in your room. We hope to welcome you back to our hotel in the future.

8/10 - 좋아요

Keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy transaction, looks to be getting updated. Clean rooms, we stayed for one night for a softball tournament
2023년 9월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2023년 9월 20일
Dear Keith,Thank you for staying with us. We appreciate you leaving us your feedback. We hope to welcome you back to our hotel in the future.

10/10 - 훌륭해요

kimberly

2023년 8월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 9월 4일
Dear Kimberly,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The person that checked me in was very nice
2023년 7월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee Management 님, 2023년 7월 14일
Dear Kim,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

8/10 - 좋아요

Byron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gusto la tranquilidad y el encargado John muy amable y servicial. Lo que no me gusto, nunca llegaron hacer limpieza al cuarto.
2023년 4월에 2박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 5월 3일
Dear Byron,We clean the rooms every other day, so the day you would have been scheduled for housekeeping was your check out date. You could have requested housekeeping though and we would have gladly added you to our housekeeping service for that day. We're sorry that we did not meet your expectations of our housekeeping schedule.

10/10 - 훌륭해요

Allison

2023년 4월에 2박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 5월 23일
Dear Allison,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

4/10 - 별로예요

Janira

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property doesn’t not clean argumentative when telling them did not get for what we paid for 2nd time quality poorly run and do not clean properly
2023년 4월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 4월 10일
Dear Janira,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

4/10 - 별로예요

Yaritza 님, Parkland

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs update urgently
2023년 3월에 2박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 4월 4일
Dear Yaritza,Thank you for staying with us. We're sorry that your stay didn't meet your expectations. Your feedback will help us to be better in the future.

10/10 - 훌륭해요

Judy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I and two of my friends stayed overnight to be closer to an educational day event. Our room was nice and cool upon arrival, as well as clean. The only complaint I would mention is the toilet was not seated firmly on the floor, causing a loud noise every time a person sat on or got off the toilet.
2023년 3월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 3월 27일
Dear Judy,Thank you for staying with us. We appreciate you leaving us your feedback. We will be taking care of that issue. We hope to welcome you back to our hotel in the future.

6/10 - 괜찮아요

Cathy

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The bedding was not clean. Once we pulled the covers back to lay down on the sheets, we noticed that there was some sort of white grainy substance on one side of bed between the sheets. The hotel staff did immediately moved us to another room.
2023년 3월에 2박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 3월 20일
Dear Cathy,Thank you for staying with us. We're sorry that your bedding didn't meet your expectations. Your feedback will help us to be better in the future.

2/10 - 너무 별로예요

Salvatore

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We left and didn't stay . The furniture looked scary u would be afraid to sit on couch . The manager was away from the front dest for a very long time .We tried to call several times , then when we got there, there were a group of people waiting and they said they where there a long time . Finally he came out to check us in he had blue rubber gloves on . We went into the room and we left to find another place to stay . The other Quality Inn near by was booked .
2023년 3월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 3월 20일
Dear Salvatore,We're sorry that it took a long time to check in and that your room did not meet your expectations. Your feedback will help us to be better in the future.

4/10 - 별로예요

Paul

2023년 3월에 3박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 4월 3일
Dear Paul,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

4/10 - 별로예요

Widlande

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 3월 6일
Dear Guest,Thank you for staying with us. We're sorry that your stay didn't meet your expectations. Your feedback will help us to be better.

8/10 - 좋아요

Mark

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 3월 6일
Dear Mark,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. we hope to welcome you to our hotel in the future.

8/10 - 좋아요

Jennifer

좋아요: 직원 및 서비스, 편의 시설/서비스
2023년 3월에 2박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 3월 24일
Dear Jennifer,Thank you for staying with us. we appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

4/10 - 별로예요

Heather

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outside Property not cared for. Pool furniture was old and wore out. Ice maker not working. Rugs in room filthy. Coffee at breakfast was cold and not much choice to eat.
2023년 2월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 2월 27일
Dear Heather,Thank you for staying with us. We're sorry your stay did not meet your expectations. Your feedback will help us to be better in the future. We do have both hot and cold coffee in our coffee machine. Perhaps you hit the blue button for the cold coffee instead of the black one for hot coffee.

2/10 - 너무 별로예요

Krissy

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Skip this hotel.
Was unable to stay in the room assigned. It had the worse smell. Mildew. Musty old smell. They even tried to give me another room but the smell was just as strong. Did not give me a refund. Wasted $100.
2023년 2월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 2월 27일
Dear Krissy,We're sorry that you were not able to stay with us. We did not charge for your room. Which ever booking agency you used to book the room should be refunding you. If there is any way we can help you get the refund please let us know.

8/10 - 좋아요

Fred

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check-in was easy, internet did not work at first.
2023년 2월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 2월 20일
Dear Fred,Thank you for staying with us. We're sorry that the internet gave you a problem in the beginning. We hope to welcome you back to our hotel in the future.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
They really should try harder.
I opened the doors and there were 2 roach spray cannisters left in the middle of the room. The rest of the night, all I could think of was what I was breathing in and additionally, what would crawl into my bags while I slept? The "free" soap was the worst and I didn't trust using the drawers or closet because of the roach spray.
2023년 2월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 2월 13일
Dear Guest,Thank you for staying with us. We're sorry that the canisters were not taken out of the room before you arrived. The room was completely cleaned and we are looking into why housekeeping did not remove the cans when they cleaned the room. I can assure you, had you gone to the front desk they would have immediately given you another room.

6/10 - 괜찮아요

Rickie

별로예요: 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 2월 13일
Dear Rickie,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

2/10 - 너무 별로예요

Navindra

2023년 2월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 3월 6일
Dear Navindra,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

8/10 - 좋아요

Andrew

2023년 1월에 2박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 3월 6일
Dear Andrew,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

2/10 - 너무 별로예요

Kathryn

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 3월 6일
Dear Kathryn,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

4/10 - 별로예요

Sandra

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We reserved two rooms and the heat didn't work in either. The place needs updating.
답변 제공: Quality Inn Clermont West Kissimmee management 님, 2023년 1월 17일
Dear Sandra,Thank you for staying with us. We're sorry that the heat didn't work in your rooms. We have since taken care of the problem.