We arrived with several bags, only to find out there was no parking available. We had to leave the car at the Sonder Rideau apartments, which cost around 60 CAD for two days, and then walk to Sonder Arlo. When we got there, no one was at the front desk,just a sign saying someone would be back soon. We ended up waiting 15 minutes. As for the room, the bed covers didnโt seem freshly changed,they had visible dirt on them,and the balcony was quite dirty as well.