Our Lady of Perpetual Help Roman Catholic Church Tours

Excellent, great food, clean, the staff very respectful and friendly, every day has amenities and show at night. Very recommended

family vacation and overall had a positive experience, with a few important things to note. The pools are clean but not heated, so they’re chilly at first (including the swim-out rooms), though refreshing once you’re in. The beach is rocky, so water shoes are a must. We did experience a safety concern when someone in our group cut their foot on an older pool chair with exposed bolts. Getting first aid was difficult—even with Privilege service, we were told to walk to the nurse’s station instead of receiving help at the pool. Having basic first aid supplies nearby would make a big difference. Four adults in our group had spa massages, and all had unusual, uncomfortable experiences related to how our feet were handled. Nothing definitive occurred, but the experience felt unprofessional and left us uneasy. Check-in was chaotic, and our room wasn’t ready upon arrival despite Privilege status. The room initially lacked blankets, robes, and towels, but once resolved, it was fine. There was some construction due to hurricane damage, but it did not impact our stay. Staff interactions were mixed—some were wonderful, others came across as abrasive. Positives: food was consistently good, the buffet was clean, and our kids (7 and 10) absolutely loved the water park and family-friendly pool games. Despite a few issues, we would recommend this resort, especially for families. With improvements to safety and service consistency, it could be much better.