From the moment we arrived at the airport, we were immediately taken care of by the staff. The staff all took point to know us and what we liked, helped us with transportation to wherever we wanted to go, greeted us every single time we saw them with a big smile and friendly hello. In the bar area, I have to give Feliz top marks, he helped me with some information regarding the area and the place I was going and so sweet about it! Everyone was so great and genuinely nice. We had an amazing room, definitely recommend the Bay King room. The amenities were great, the food was wonderful. I didn't want to leave. I will definitely return to COMO when I come back to Phuket. It was a great trip, but they really made it better by helping us out with information, transportation and really helping us get a solution from a problem we encountered. Our flight was cancelled and we had to stay a couple of extra days for the next flight out. Though they were sold out, they did find us a room and helped us move over to it.
They could not have done a better job, the whole staff deserves praise, in every area.
This is by far the best hotel experience I have ever had and the lobby to pull up to is amazing and beautiful.