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Quiero agradecer al hotel por la excelente atenciรณn y el servicio impecable. Desde el primer momento, todo el personal fue muy amable, atento y siempre dispuesto a ayudar en lo que necesitรกramos. La recepciรณn nos recibiรณ con una sonrisa y gran predisposiciรณn, y cada persona, desde los mozos hasta quienes trabajan en las distintas รกreas, demostraron una calidad humana admirable. Se nota que trabajan con dedicaciรณn y cariรฑo, haciendo que la estadรญa sea cรณmoda y agradable. ยกUn placer haberme...
โExcellent hotel for visitors, the staff was always welcoming and willing to make arrangements with our travel schedule. Thankful for the quick response from the staff when we needed something. The restaurant quality was excellent, the food was always fresh and made with high standards.โ
โWe stayed seven nights at this centrally-located Buenos Aries hotel. The room was very comfortable, very clean, with an excellent bed, great shower, and well-stocked with amenities. The staff was amazingly friendly, helpful, accomodating, and warm. Highly recommend if you are looking for a great five star hotel in Ricoleta, Buenos Aries! โ
โGreat clean room in the good location. But, why do we get the tough and unkind attitude from the staff of the front desk? I showed my intention to take message, but the guy in the front desk said, "Do you have the time of the message?" Ridiculous. I decide. Why did the staff give that kind of unacceptable response? If I were hus boss, I would fire him. I decided not to spend any money at this hotel.
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โI was charged $100 more than the room cost when i checked in to just hold, then didnt get refund when i checked out. I asked to hotel via hotels.com and the hotel explained that i had ordered $100 breakfast menu on my last day of stay. They dont even have seperate menu for breakfast and i had breakfast included service. I still didnt get the clear answer nor the refund. Considering the currency rate of argnetinian peso, $100 menu for breakfast is also absurd. Plus they predicted it when i first...
โThis hotel is phenomenal. The staff is super duper helpful and professional. I love the area, theatres, eateries, opera, and bookshops. I plan on staying here again. โ
