Palmer Lake Vacation Rentals

"Hotel was clean. Rooms were clean and in good shape. Front desk help was good. Would stay again. "

"Breakfast could have more of a variety"

"I have used this hotel every year for several years and never had a problem until this year. The room was clean but the bathtub didn't drain. One of the front desk staff quit so there was no one to fix the problem. The hotel lost the booking for the group I was with because it is under new management and new ownership. The lobby and pool are excellent, the breakfast is also amazing. They tried charging for the omelet bar this year but then changed their minds. Just beware if you book here as they are going through changes. Otherwise, great hotel. "

"Very nice!!"

"This is truly a superb property. Staff is extremely friendly, beautifully appointed rooms, great bar and restaurant. Location within walking distance to restaurants and shopping downtown. If you are in Colorado Springs, this hotel is a must stay! "

"This hotel was even better than expected! They gave me a room on the ground floor which included a kitchenette (stove, microwave and a full size refrigerator) for the price of a regular room with a Queen bed."

"I'm very disappointed in this property's customer service. I had been up for days because my husband had emergency cardiac surgery at the UCH Memorial Hospital. I had booked a room at Quality Inn. Then when I got to the property (QT South) they said they did not have a reservation so I figured with my fatigue I didn't finalize the reservation. Once I got to my room I realized that I had booked the QT Garden of the Gods. (Yes my mistake during extreme fatigue) I called Hotels.com and they would not cancel my room but called the QT GOG and spoke with a woman and she refused to recognize the mistake and cancel my reservation. I then called her and she said that hotels.com had to cancel it. So I reached back out to hotels.com and the next agent did the same. Reached out to QT GOG to advocate on my behalf. She still would not cancel the reservation. It's absolutely absurd that I stayed in a QT just a few miles away in the same exact city and QT could not give me the courtesy of cancelling my reservation. I won't be staying there anymore. Customer Service is a very important part of business and gaining loyal customers. Shame on Quality Inn and Hotels.com for not being able to accommodate an obvious mistake."

"Yes "

"The property is in a great spot. There are bus stops on either side that will take you to Old Colorado City or Manitou. The spa hot tub was well maintained and the breakfast was decent. Towels had some makeup staining, but the bed linens were clean."