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Reviews of The Esplanade Motel & Conference Centre

3.5 out of 5
The Esplanade Motel & Conference Centre
305-307 Fitzherbert Avenue, Hokowhitu, Palmerston North

Reviews

8.6

Excellent

Rating 10 - Excellent. 101 out of 192 reviews" "
Rating 8 - Good. 63 out of 192 reviews" "
Rating 6 - Okay. 16 out of 192 reviews" "
Rating 4 - Poor. 8 out of 192 reviews" "
Rating 2 - Terrible. 4 out of 192 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

carrie

Liked: Staff & service
Disliked: Property conditions & facilities
Great location but norton rd is quite busy and we found the traffic noise quite loud in the room. Rooms need updating. Shower had mould.
Stayed 4 nights in May 2024
Response from K on May 21, 2024
Hello Carrie,Sorry, but we have no record of you staying with us. Additionally, we are not where you say we are. We are on Fitzherbert Ave, not "Norton" Rd?? Kind Regards

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff nice and friendly nice and clean rooms comfy beds will be returning
Stayed 1 night in May 2024

8/10 Good

Viki

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were exceptionally good. We really felt at home, and knew that whatever we needed would be sorted. We loved the spa bath, and the ability to have breakfast and dinner in our rooms. Some of the window clasps need fixing, and some ventilation in the bathrooms would be helpful. Otherwise it was warm and cosy!!
Stayed 5 nights in Apr 2024

6/10 Okay

Dennis

Liked: Cleanliness, staff & service
Noisy unit but otherwise OK. Staff very friendly. Only a Queen size bed would have preferred King size.
Stayed 1 night in Apr 2024

8/10 Good

Paul

Traveled with family
Great for what we needed. Rooms were a little tired and bathroom need wirk on it
Stayed 2 nights in Mar 2024

10/10 Excellent

Lucien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place with very friendly staff and a cosy room
Stayed 2 nights in Mar 2024

8/10 Good

Esme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the bed too soft and got sore backs as a result. Staff very friendly
Stayed 2 nights in Mar 2024

6/10 Okay

Geoffrey

Traveled with partner
Liked: Staff & service, amenities
Was convenient for getting in an out of town. Was quiet and tidy. Very helpful lady on reception gave a good recommendation for cafe within 5 minutes walk from the motel. However wasn't impressed with the black mould around the silicone sealants and grout in the shower over the bath. Also no safety hand grip rails for older people to climb into the bath in order to shower.
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an awesome stay, staff were really friendly. Everything was super clean and comfortable. Thank you!
Stayed 1 night in Feb 2024

8/10 Good

Jane

Stayed 1 night in Feb 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff there were extremely nice, recommended places to eat and go that were really good. Would definitely come back at my next stay at Palmerston north!
Stayed 1 night in Feb 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with an awesome staff member at reception.
Stayed 1 night in Feb 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was value for the money. And in a good position
Stayed 2 nights in Jan 2024

10/10 Excellent

Simone, Hobartville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming hosts!
Stayed 1 night in Dec 2023

10/10 Excellent

Ange

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners of the motel were amazingly friendly and so cool to deal with. We will definitely recommend this motel to people and we will stay there again in the future.
Stayed 2 nights in Dec 2023

8/10 Good

Carwyn

Traveled with family and small children
Liked: Cleanliness
Nice quiet end of the city by the Esplanade and a walk to the Lido. Pleasant stay and plenty of space for a family of four
Stayed 1 night in Dec 2023

10/10 Excellent

Trish

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked our stay at the motel, it was clean & tidy, parking straight outside. Staff is excellent.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ke

Liked: Cleanliness
good place
Stayed 1 night in Nov 2023

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Don't delay! This has to be one of the motels I've stayed in in Palmerston North so far. Has everything you need and more. I was going to stay another week but unfortunately due to unavoidable circumstances I've had to posepone. But will return in the near future. :)
Stayed 1 night in Oct 2023

8/10 Good

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent value - have stayed before. In some units the hot water takes AGES to come through, but once it's there the showers are excellent.
Stayed 2 nights in Sep 2023

8/10 Good

Shelley

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
We thought it was close to the hospital. But it’s not. But we had a pleasant stay. Thank you
Stayed 1 night in Sep 2023

10/10 Excellent

Gavin

Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was very friendly and considerate. She changed my room to better suit my current abilities.
Stayed 1 night in Sep 2023

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms with easy on-site parking. Super-friendly hosts.
Stayed 2 nights in Aug 2023

10/10 Excellent

Buffy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Wikitoria

Stayed 1 night in May 2023

10/10 Excellent

Eri

Liked: Cleanliness, staff & service, property conditions & facilities
Ciean
Stayed 1 night in May 2023

10/10 Excellent

Jana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 3 nights in Apr 2023

6/10 Okay

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay

6/10 Okay

Richard

Business traveler
Liked: Cleanliness
My room was adequate. There was a bad smell in my room when I arrived which seemed to disappear over time
Stayed 1 night in Apr 2023

10/10 Excellent

Sune

Stayed 1 night in Mar 2023

8/10 Good

Amilie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great price and good location to nearby parks, walks, university and convenience stores
Stayed 3 nights in Mar 2023

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Karena is the most hospitable host with a great sense of humour
Stayed 1 night in Mar 2023

8/10 Good

Claire

Traveled with group
Liked: Staff & service
I was greeted at reception by a very friendly staff member, he was warm, friendly and polite. Nothing was a problem for him. The room overall clean and tidy, but lots of dead bugs, moths along window framing. The hand soap smelt terrible, (like hot dog water)
Stayed 1 night in Mar 2023

2/10 Terrible

Alexa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extreme road noise, no attempt to block or buffer. No climate control or even fan provided. Black stuff in shower. Smell from carpet. No chairs. Couch sloped forward towards broken coffee table. Wrong wifi password provided. Made to wait twice outside office for any staff. Weak wifi making any connection drop. Burned out bulb above bed. Broken switch in bathroom. Poor TV reception, picture and sound would cut out on any channel, Unable to watch anything. Staff indifferent to any feedback. Did not stay for second booked night, but left before check out deadline- no refund provided even though it was requested.
Stayed 2 nights in Mar 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly welcome and farewell from knowledgeable host. Will happily stay again.
Stayed 1 night in Jan 2023

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
Great location opposite the Esplanade where we walked every day. Accommodation adequate.

6/10 Okay

Ben

Liked: Cleanliness, staff & service, amenities

8/10 Good

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay 8n Palmerston North.
We had a lovely unit with everything we needed. It's a pity it was so hot as I would have loved to try out the large spa bath. The only issue we had was the very long wait for the hot water to come through and the lack of any indication as to which were hot and which were cold.
Stayed 3 nights in Dec 2022

10/10 Excellent

Tania

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been there before and I liked the convenience and price. I was a bit gutted I thought I had booked a room with 2 beds but it was still comfortable. Still loved the staff and the warm welcome and the manaakitanga we received.
Stayed 1 night in Oct 2022

10/10 Excellent

Tania

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was awesome to be greeted in te reo and it had exactly what we needed for the night
Stayed 1 night in Oct 2022

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2022

10/10 Excellent

Aroha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful we would highly recommend this place very friendly clean and tidy host was very friendly and very helpful
Stayed 2 nights in Mar 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vary hand location, not noisy. good facilities. Great friendly staff.
Stayed 4 nights in Feb 2022

8/10 Good

Alistair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Really friendly staff who made us feel very welcome. Great location.
Stayed 3 nights in Jan 2022

4/10 Poor

Pedro

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
was mould in the bathroom,the lights on the bedroom wall not working,light on hallway not working,toilet bowl dirty.
Stayed 4 nights in Jan 2022

10/10 Excellent

Raijnal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly accommodating owners. Very close to park and town centre
Stayed 3 nights in Dec 2021