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Best Western Plus Coco Palu

3.5 star property
Hotel in Palu with 4 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Best Western Plus Coco Palu

Relax by the pool surrounded by palm trees and lounge chairs.
Relax in the serene lobby, surrounded by lush greenery and a tranquil water feature.
Experience the grandeur of our lobby, featuring a large, reflective floor and a beautiful fountain.
Two large beds with white linens and beige accents, a desk, and a flat-screen TV.
Guests can enjoy a tranquil atmosphere in this lush indoor space surrounded by plants and a wooden deck.

Popular amenities

  • Spa
  • Room service
  • Gym
  • Pool
  • Bar
  • Laundry
The current price is ₩57,811
₩69,951 total
includes taxes & fees
Jul 28 - Jul 29

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Smoking, City View

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 Queen Bed, Smoking, City View

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, City View (Shower Only)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds, Non Smoking, City View (Shower Only)

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds, Smoking, City View

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Smoking, City View

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Bathtub, City View

Executive Suite, 1 King Bed, Bathtub, City View | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Bathtub, City View

Highlights

Separate dining area
Air conditioning
Dining table
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior 1 King Bed Suite With City View Wifi Mini Bar Safe Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Junior 1 King Bed Suite With City View Wifi Mini Bar Safe Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Single Bed Room With City View Wifi Mini Bar Safe Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior 2 Single Bed Room With City View Wifi Mini Bar Safe Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior 1 Queen Bed Room With City View Shower Wifi Safe Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior 1 Queen Bed Room With City View Shower Wifi Safe Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 1 Queen Bed Room With City View Shower Wifi Safe Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Deluxe 1 Queen Bed Room With City View Shower Wifi Safe Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 1 Queen Bed Room With City View Shower Wifi Safe Smoking

1 bedroom, premium bedding, minibar, in-room safe

Deluxe 1 Queen Bed Room With City View Shower Wifi Safe Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior 2 Single Bed Room With City View Shower Wifi Safe Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior 2 Single Bed Room With City View Shower Wifi Safe Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior 1 King Bed Room Suite With City View Wifi Mini Bar Safe Smoking

1 bedroom, premium bedding, minibar, in-room safe

Junior 1 King Bed Room Suite With City View Wifi Mini Bar Safe Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed, Smoking Room, Superior Room, City View, Wi-Fi, Safe, Mini Bar

1 bedroom, premium bedding, minibar, in-room safe

1 Queen Bed, Smoking Room, Superior Room, City View, Wi-Fi, Safe, Mini Bar

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite With City View And Bathtub

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite With City View And Bathtub

  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Jl. Basuki Rahmat No.127, Palu, Central Sulawesi, 94113

Getting around

  • Palu (PLW-Mutiara) - 7 min drive

Restaurants

  • ‪RM. Sidrap - ‬3 min walk
  • ‪House Of Wok - ‬2 min drive
  • ‪RM. Ayam Goreng Dwipa - ‬2 min drive
  • ‪Depot Sederhana - ‬1 min drive
  • ‪Uvempoi Anoa - ‬12 min walk

About this property

Best Western Plus Coco Palu

Hotel in the city center
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Best Western Plus Coco Palu. Treat yourself to a massage at Bliss Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Express check-out, express check-in, and luggage storage
  • Free newspapers, a 24-hour front desk, and massage treatment rooms
Room features
All 126 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, separate dining areas, and coffee/tea makers

Languages

English, Indonesian

Similar properties

Exterior

Swiss-Belhotel Silae Palu

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 20 reviews
The price is ₩43,165
₩52,230 total
includes taxes & fees
Aug 17 - Aug 18
Swiss-Belhotel Silae Palu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aseate Restaurant
  • Doppio Kopi
  • Eleven Sky Dining
  • Oliz Lounge & Bar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Karaoke
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Best Western Plus Coco Palu Hotel
Best Western Plus Coco Hotel
Best Western Plus Coco
Best Plus Coco Palu Palu
Best Western Plus Coco Palu Palu
Best Western Plus Coco Palu Hotel
Best Western Plus Coco Palu Hotel Palu

Frequently asked questions

Does Best Western Plus Coco Palu have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Best Western Plus Coco Palu?

As of Jul 27, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Coco Palu on Jul 28, 2025 start from ₩57,811, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Coco Palu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Plus Coco Palu?

Self parking is free at this property.

What time is check-in at Best Western Plus Coco Palu?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Coco Palu?

Check-out is at noon.

Where is Best Western Plus Coco Palu located?

Situated near the airport this spa hotel is in the city center.

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Best Western Plus Coco Palu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Tara

Liked: Staff & service, amenities, property conditions & facilities
Pros: Convenient and close to airport, decent price, super helpful staff, and nice buffet breakfast. Cons: bedrooms are in serious need of maintenance, most especially in the bathrooms where the mirrors are all eroded. It seems like this may have been a lovely 5-star hotel many years ago, but has been forgotten about since then. We would stay here again if we came to Palu City.
Stayed 1 night in Jul 2025

8/10 Good

kie ho

Stayed 1 night in Jan 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Noisy neighbour's through most of the night - just had to live with it so not the rest I needed!
Stayed 1 night in Nov 2021

8/10 Good

Kicho

Liked: Staff & service, room comfort

In general, good

Hotel employees are very kind. Breakfast is excellent. Some facilities need to repair.
Stayed 3 nights in Dec 2020

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

Not clean enough, pool staf is awful

Not as good as the name..
Stayed 1 night in Jun 2018

8/10 Good

seounggon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Sutrisno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

8/10 Good

Kicho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

new and clean hotel to stay in Palu

new hotel..clean, quiet, breakfast is good...close to airport...
Stayed 3 nights in Mar 2018

10/10 Excellent

Kicho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand New Hotel in Palu

New hotel. All facilities are in very good condition. It may be best now among all hotels in Palu.
Stayed 2 nights in Feb 2018

6/10 Okay

Jon, Canada

Liked: Cleanliness, staff & service
Disliked: Room comfort

For the low price, I’ll excuse the shortcomings.

For Palu, the BW cocopalu was probably great. From a NA perspective, it was half cut: 1. The AC thermostat was actually just an on-off switch. No matter where I set it, the AC was on. When things got too cold, I just turned it off. When too hot, I turned it on again. 2. The room safe didn’t work. The engineer couldn’t repair it and he agreed to replace it. Two days later, no replacement. It’s worth mentioning nothing went missing from my room. 3. Everything on Sulawesi was very inexpensive. Despite this, even their standard spirits were very expensive. A double of Johnny Black was more than one night at the hotel. 4. Spa treatments are highly advertised around the property so expecting a top experience was my mindset. They just don’t get notions of discretion, privacy, or decency. At least the price is right. 5. The staff were all very friendly but it was all but impossible to communicate in English. 6. Great breakfast buffet!!!
Stayed 5 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bagus, lokasi strategis, nyaman......................
Stayed 2 nights in Jan 2018

10/10 Excellent

Fitzgerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Manado Trip Juli 2017

Hotel Four Point Sheraton Manado sangat nyaman dengan lokasi yang sangat strategis di Manado
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in the middle of Palu

Amazing view, good cleanliness and delicious breakfast with various loval and international menu available, only one thing that bothers me, the sauna is rarely available while I always love to have a sauna before take a sleep
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice new hptel

New hotel. Nice staffs.
Stayed 3 nights in Jun 2017