Upon entering the apartment, we were immediately hit with a strong musty odor. The unit did not match the appearance or standards shown on Expedia.
The conditions were unacceptable, and we chose not to stay. Despite providing photo evidence of the issues, the host refused to issue a refund, claiming a โprofessional teamโ had cleaned the unit.
The sheets on the bed were visibly stained and appeared unwashed. The bed frames were dirty, and the towelsโmeant to be whiteโwere a dingy brown.
There was mold present, particularly around the door frames, which were blackened and coated in dust. The AC units were filthy.
Several walls throughout the unit were unfinished, and the bathroom was especially unsanitary.