The Westin is gross. From the carpet when you walk in, to the hallways, to the check-in area, to the carpet in the rooms, to the shower curtains, chipped furniture. We have stayed in other Westins that were amazing - this place is a dump. The only thing good about it was the nice staff. We checked in then checked out ten minutes later when we saw the room. The manager was amazing. So polite, understanding, didn't argue, made it all easy, offered to help with another hotel. WESTIN - do better. This place is gross.