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“Service and staff”

“it's charming, the food is good, and the view of the rice field is amazing ”

“This hotel is located in a very peaceful location, away from the downtown shops and market. The taktsang monastery is visible from the hotel, the hotel is surrounded by hills and beautiful scenery. I really enjoyed my stay here.”

“Staff incredibly friendly and helpful. The hotel was noisy at the time of my stay due to other guests speaking loudly and opening and closing doors late at night and early morning. Before me needing to ask, the staff moved me to a quiet room. The breakfast was good. A decent coffee machine would have made the experience nicer. The hotel represents excellent value for money. It is around 10 minutes or so from Paro and 20 mins to airport.”

“Everything in the hotel was excellent. Got personalised hospitality experience from the owner of the property. Every need was taken care of and flexibility in timings for meals was greatly appreciated. No shortcomings in services at all. Never felt we were staying in a commercial hotel, felt as if we were staying at our own home. Will definitely stay here whenever we visit again and strongly recommend to all friends.”

“Most staff are teenager and young adult sillyhearts. They have no initiative. This property does not provide tour guides nor get you connected with one. Constant bathroom leaks and backfiring showerhead during my stay. Water flying all over the bathroom at any time! The take hours to reply by Whatsapp or room phone. You will not get your food for at least an hour. Literally caught staff hanging up the staff phone and dancing for social media. There's nothing around this property. Would be better...

“Good comfortable place with large size rooms. The property is located in the midst of very beautiful natural surroundings.”

“The stay was so amazing, connected to nature.calm and serene. Listening to sound and enjoying the beauty of of river Pachu flowing near by, Paddy fields, mountains and valleys. Extremely helpful staff , owner of resort and his wife . Very clean and sustainable, nature friendly resort. Ideal get away for a nature lover.”

“In one word: amazing!. We booked two nights at Ozen Resort in October. I was a bit anxious when driving there because the accommodation is fairly new and there were limited info online and was not really sure what to expect. I could not have been more positively surprised. The resort is in an incredible location 20 mins from Paro (great paved road to get there), with sweeping views of the mountains and super quiet. There are 12 villas, we were upgraded to a 3 floors one which was insanely large,...

“Clean Room and amazing staff”

“Charming hotel outside of Paro with a view of Tiger Nest. More of a traditional style hotel but has everything you need. Great staff. ”

“The bed was very comfortable but honestly the hotel was similar to, or honestly, less impressive than our previous hotel at 1/3 the price (check out Lemon Tree Resort in Thimphu). Was a bit surprised to see the high reviews in comparison to actual condition/quality.”

“We spent two sleepless nights because of the terrible noise. First night they had a big group of guests that arrived at 10.00 pm and they were screaming around until midnight. The next night the same big group left at 4.00 am and they were running and screaming around the camp for more than one hour. We asked for silence but nobody cared about! When finally the rude guests left the staff started to clean the tends close to ours so we were woken up again! It was a real nightmare! ”