Find hotels near Pena Gallery, San Elizario from ₩60,966

"Filthy had dirty sheets safety hazards cracked steps very bad experience. "

"The room smelled, sheets looked dirty and has holes and the property is run down. I was nervous about my car overnight. "

"The room was clean but needed a bit of dusting on the furniture. The bathroom was clean, but you could see the sink hadn't been properly cleaned/scrubbed. The "issues" were very minor and are just me being picky! The breakfast had great variety to choose from; the main egg dish was different everyday we were there. The staff was amazing, everyone was very kind and patient. We plan on booking at this location again when visiting family! "

"It was awes"

"N/a"

"Clean room staff are good. Parking is good thanks."

"Sheets and blankets was not clean, the smoke alarm wasn’t even installed, tv control didn’t work, restroom ceiling had mold, all walls were peeling off, door handle was broken and restroom door handle didn’t lock. The people next door were fighting all night, and you can hear everything from people passing on hallways. Only good thing was the location next to freeway and close to almost everything. "

"Hallways were really dark. Lightning more "

"My experience was honestly disappointing. While they were cleaning the AC units, we were left waiting for over 20 minutes with no clear communication. I also requested a late check-out, but the front desk employee failed to note it properly. The next day, a staff member came in very rudely, even banging on the door and questioning why we hadn’t left yet. I had to call the front desk to explain the situation, which could have easily been avoided if the request had been handled correctly the night before. On top of that, the room itself was not in good condition. The bathroom was very dirty, and there was ongoing tile work on the walls that had been left unfinished, making the space feel unprofessional and uncomfortable. Overall, the lack of communication, cleanliness, and customer service made this a frustrating stay."