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"Staff was very friendly and helpful. I inadvertently left a small item in the room upon departure. Housekeeping discovered it even before I knew of my mistake, the desk called me and kindly arranged to have it sent to me by post. (I paid for postage expenses, of course.) Very efficient and appreciated. "

"Nice room, spacious, but could not reach the window lever to open the window. Mattress had plastic coated cover - not nice, had to remove it"