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"It's my first stay in this hotel. It's average hotel with average service. But the location is the best, just in front of the main square of Tirana."

"Everything was excellent, but to put a but, the bubble pool wasn't working. Service is excellent. The only issue was, at the sauna there were no rules, and we found a bare German couple at 9pm sitting without towel, spreading germs where others would lay after... Can you put some written rules outside ..."

"Staff were all excellent and rooms super clean. TV and air con didn’t work for a period of our stay however everything else was fine. Would like to see some more facilities for Level customers. Very little to do & few options in the evening aside from one dedicated restaurant which was closed one ..."