Verified
10/10 Excellent
Renilton
Nov 3, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar maravilhoso
Renilton
Stayed 2 nights in Oct 2020
Hotel Montanhês
3.0 star property
Guests start their day with a hearty breakfast buffet before relaxing poolside or venturing out to explore the charming surroundings of Vila Margarida
Choose dates to view prices
Photo gallery for Hotel Montanhês
Hotel Montanhês, in Vila Margarida's center, offers a welcoming atmosphere, breakfast buffet, and garden setting. Enjoy the outdoor pool, evening meals at the restaurant, free in-room WiFi, luggage storage, and childcare services.
Reviews
7.47.4 out of 10
Good
Popular amenities
- Pool
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
- Business services
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Policies
Check-in
Check-in start time: 5:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 5:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Frequently asked questions
Does Hotel Montanhês have a pool?
Yes, this property has an outdoor pool.
Is Hotel Montanhês pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Montanhês?
Check-in start time: 5:00 PM; Check-in end time: midnight.
What time is check-out at Hotel Montanhês?
Check-out is at 5:00 PM.
Where is Hotel Montanhês located?
Located in Vila Margarida, this hotel is steps from Vale do Paraíba and Church of St Anthony. Miguel Pereira Railroad Museum and Javary Lake are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
8.0
Amenities
6.8
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
Verified
4/10 Poor
Rosangela Rodrigues do Na
Aug 25, 2020
Disliked: Cleanliness, staff & service, property conditions & facilities
Não fique satisfeita
Viajei com amigos e na recepção fomos surpreendidos com a noticia de que a reserva da minha amiga não constava no sistema. Ficamos quase 2 horas esperando solução quando finalmente nos coloraram em quartos na ala 200 em cima do restaurante. A impressão que tive é que os piores quartos são disponibilizados para venda em site como Hotels.com. Banheiro sujo, o quarto estava aparentemente limpo mas os cobertores duros!!! A comida até que não era ruim, a área externa do hotel bem cuidada mas a interna dava para ver o abandono e falta de manutenção e principalmente limpeza. Vi algumas avaliações e na maioria os elogios eram para a equipe de animação e garçons e realmente todos foram super atenciosos com exceção da recepção que ao meu ver é o cartão de visita do hotel e não tivemos o atendimento esperado, não responsabilizo as funcionarias e sim a falta de capacitação para atendimento. O que me chamou atenção tb foi a proprietária que esteva no restaurante todos os dias e em momento algum a vi conversando com hospedes, todas as vezes que aparecia era para chamar atenção de algum funcionário mas a simpatia dela foi zero!!!! Reforço aqui a simpatia da equipe de animação e a festa junina (agostina) foi maravilhosa. Bom minha avaliação não é boa, não recomendo e não voltarei!!!!
Rosangela Rodrigues do Na
Stayed 2 nights in Aug 2020
Verified
8/10 Good
Verified traveler
Aug 10, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 1 night in Aug 2020