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Reviews of Deluxe Inn And Suites

2.5 out of 5
Deluxe Inn And Suites
1004 Central Dr, Philadelphia, MS

Reviews

6.0
Rating 10 - Excellent. 42 out of 236 reviews" "
Rating 8 - Good. 54 out of 236 reviews" "
Rating 6 - Okay. 40 out of 236 reviews" "
Rating 4 - Poor. 44 out of 236 reviews" "
Rating 2 - Terrible. 56 out of 236 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Willie

Traveled with group
Liked: Cleanliness
The stay was ok the TV didn’t work 3 channels showed up and the Clerk tried to get $50 more dollars out of me. He said they don’t to online check in with out $50 deposits on rooms damage.
Stayed 1 night in May 2024

2/10 Terrible

lisa

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
There was bed bugs on the bed.
Stayed 1 night in May 2024

8/10 Good

Betty

Stayed 1 night in May 2024

2/10 Terrible

Shonia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I liked about the motel was the location and it had good water pressure but other than that it was awful. The carpet needs replacing because it was filthy and the bed sheets were thin and worn out. We couldn't watch TV because it only showed 2 channels and they were fuzzy. The whole motel needs lot of work done to it.
Stayed 4 nights in Mar 2024

4/10 Poor

Kerrie

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was out of town for wprk and stayed one night amd paid for king suite got to check in and get told its not available but i can have 2 twin beds and reason its not available is the water is off up there. Not to mention when you pull up to the hotel they have furniture for sell everywhere and also stuff for sale in the lobby area plus stacked everywhere in the pool area advertising free Wi-Fi and and when you correctly enter the password its unavailable so i guess he didn't get wifi.
Stayed 1 night in Mar 2024

4/10 Poor

Josh

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Could use more thorough cleaning, a dry stiff dirty rag left draped over the shower rod. The shower pressure was equivalent to a pressure washer, it hurt a little bit. The pillows was thin. The tv was like watching a damaged vhs tape. The WiFi… what wifi? It hardly stayed connected. The fridge worked well. Food left in microwave from I’m assuming the last guest. Never seen a bug so that’s a plus. Ac was pretty good. Location isn’t far from casino or food.
Stayed 1 night in Mar 2024

4/10 Poor

Richey

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Lady at the front desk was very nice. Toilet stopped up easily and counldnt get them to fix. Finally had to ask for a plunger to fix it myself. Shower didnt function properly. Water pressure would increase and decrease drastically and sometimes turn off altogether while in use. Standing the shower with soap all over and no water. It was also difficult to operate because it was broken.
Stayed 2 nights in Mar 2024

6/10 Okay

Vickie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I just didn’t like the hotel, it was old and needs renovations, room was very outdated.
Stayed 1 night in Mar 2024

10/10 Excellent

Krystyna

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Mar 2024

4/10 Poor

Kevin

The sheets were dirty and had holes. The towels were stained. The bath tub had bugs in it. The water pressure was almost non-existent. Would not recommend.
Stayed 1 night in Feb 2024

2/10 Terrible

Taylor

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Bridgette

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was infested with bedbugs. It was brought to the attention of management but they didn’t offer any resolution or compensation. They blew it off, even when we showed them evidence.

2/10 Terrible

Jamie

Disliked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Daleenna

Business traveler
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the rooms was Outside
Stayed 1 night in Dec 2023

8/10 Good

Freddie

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Latonya

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's infected with bed bugs we are going to have to go to the hospital for this all in my face an torso
Stayed 1 night in Dec 2023

4/10 Poor

Joe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Not so good
Stayed 3 nights in Dec 2023

6/10 Okay

Craig

Stayed 1 night in Dec 2023

10/10 Excellent

Ara

Nice
Stayed 1 night in Dec 2023

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pleased.
Stayed 1 night in Nov 2023

10/10 Excellent

Pollyanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service and clean rooms.
Stayed 2 nights in Nov 2023

2/10 Terrible

Shawn

Stayed 2 nights in Nov 2023

8/10 Good

Christina

It was quiet. But the pillows were to flat
Stayed 1 night in Oct 2023

2/10 Terrible

Laura

Disliked: Cleanliness, property conditions & facilities, room comfort
Our room(118) had BEDBUGS!! They did offer us another room but damage was done. No way we could sleep peacefully after that. Also they just had basic cable. Really should upgrade to smart tvs. And even though it says continental breakfast they arent offering it since covid.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well and good room clean and very wonderful
Stayed 1 night in Sep 2023

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Shonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

4/10 Poor

Steven

Business traveler
Disliked: Amenities, property conditions & facilities
A danger sign posted on a bedside ac outlet! No tissue in dispenser. No lightbulb in lamp. Tv channel line up poor. Clearly this innkeeper from India, as most are are cheap and dirty. The exterior was very nice however.
Stayed 1 night in Aug 2023

4/10 Poor

Danny

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is in bad need of up some upgrading and needs a deep cleaning. Just some minor touch ups here and there would help.
Stayed 2 nights in Jul 2023

6/10 Okay

Dianne

No breakfast and I had to go to the office to ask for clean towels. We probably will not stay at this hotel again. The front desk clerk also charged me $40 extra dollars from the amount I was quoted online. I almost told him that we would go somewhere else, but it was too late to cancel.
Stayed 2 nights in Jul 2023

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Tonger

Stayed 1 night in Jul 2023

2/10 Terrible

DAVID

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TEAR IT DOWN and START OVER
The hotel was horrible. The room lights were out....had to go buy light bulbs at Lowes. Burns in bed spread, no ice machines. Had to go to service station to get ice....Overall they need to bulldozer the place and build a "Deluxe Hotel.
Stayed 1 night in Jul 2023

2/10 Terrible

Porshia

Stayed 2 nights in Jul 2023

2/10 Terrible

LISA, fort payne

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It was so Dirty I would not stay there.

8/10 Good

Roger

Liked: Cleanliness, staff & service
One day trip
Checking in was a breeze the room was clean the ac worked but not like it should had to program the tv just to watch it that took a few minutes to figure out. But it was a good stay like everywhere you go you will find problems no matter where you stay
Stayed 1 night in Jul 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Evelyn

Liked: Staff & service
Wasnt any breakfast nor towels other that was ok
Stayed 2 nights in Jun 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful when we couldn't get our TV to work.
Stayed 1 night in Jun 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Sharla

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Too hot to sleep
Weather was amazing. Hotel didn’t provide but 1 hand towel and 1 wash cloth for 2 people. Sweated all night. Ac would kick on kick off 7 seconds later throughout the night. Pretty place on the outside. Inside not so much
Stayed 1 night in Jun 2023

8/10 Good

Ronnie

Traveled with partner
I liked the location
Stayed 3 nights in May 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great place to stay !
Nothing worked and had to paid for 2 dogs, no breakfast, no drain cover in bathroom to take tub bath. Coffee pot broken, towels were a sheet of material, felt I was ripped off for $101.00. Won’t be back. Door was not sealed and light came in around door.
Stayed 1 night in Apr 2023

2/10 Terrible

Ruby

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No running water in the bathtub, no ice in the ice machine, and no toiletries in the bathroom.
Stayed 1 night in Apr 2023