10/10 Excellent
Tim
Apr 4, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tim
Stayed 3 nights in Mar 2024
Ban Ban Hotel
3.5 star property
Travelers find tranquility at this Sen Sok retreat where relaxation awaits with soothing spa treatments, sun-drenched pool decks, and diverse dining options
Choose dates to view prices
Photo gallery for Ban Ban Hotel
Ban Ban Hotel in Sen Sok's center is a retreat for relaxation seekers. Guests can book spa massages, lounge by two outdoor pools, or start their day with breakfast at one of four restaurants. Previous visitors consistently praise their experience here.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Pool
- Spa
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Deluxe King City View
Deluxe King City View
Highlights
Separate sitting area
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
- City view
- Sleeps 2
- 1 King Bed
View all photos for No View Double Room
No View Double Room
Highlights
Separate sitting area
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
- Sleeps 2
- 1 Queen Bed
View all photos for City View Twin Room
City View Twin Room
Highlights
Separate sitting area
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
- City view
- Sleeps 2
- 2 Twin Beds
View all photos for Deluxe Twin City View
Deluxe Twin City View
Highlights
Separate sitting area
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
- City view
- Sleeps 2
- 2 Double Beds
View all photos for City View Twin Suite
City View Twin Suite
Highlights
Separate sitting area
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
- 7 sq m
- Sleeps 2
- 2 Twin Beds
View all photos for City View Family Suite
City View Family Suite
Highlights
Separate sitting area
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
- City view
- 7 sq m
- Sleeps 4
- 2 King Beds
View all photos for City View Double Room
City View Double Room
Highlights
Separate sitting area
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
- City view
- Sleeps 2
- 1 King Bed
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About the neighborhood
Located in Sen Sok, a neighborhood in Phnom Penh, Ban Ban Hotel is in a shopping district. Grand Phnom Penh Golf Club and Royal Cambodia Phnom Penh Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Palace Park and Preah Sihanouk Garden. Water Garden and Phnom Penh Fantasy World are also worth visiting. Visit our Phnom Penh travel guide
Phnom Penh Hanoi Friendship Blvd (1019), 322, Phnom Penh, Phnom Penh, 12101
What's nearby
Central Market11 min drive - 6.1 km
Riverside12 min drive - 6.8 km
Royal Palace12 min drive - 7.2 km- AEON Mall Sen Sok City5 min drive - 2.7 km
- Royal University of Phnom Penh5 min drive - 2.3 km
Getting around
- Phnom Penh Railway Station18 min drive
- Techo Intl. Airport (KTI)60 min drive
Restaurants
- tai tai Seafood 23 min drive
- Team Coffee & Restaurant3 min drive
- 齐齐哈尔烤肉2 min drive
- Srov8 min walk
- 메콩강식당15 min walk
About this property
Ban Ban Hotel
Hotel near Riverside
Take advantage of a coffee shop/cafe, a bar, and a health club at Ban Ban Hotel. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with conference space and a steam room.
Additional perks include:
- 2 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
- Free valet parking
- Airport pick-up service (surcharge), luggage storage, and concierge services
- Massage treatment rooms, a computer station, and a banquet hall
Room features
All 140 rooms have comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and desk chairs.
More conveniences in all rooms include:
- Bathrooms with rainfall showers and free toiletries
- 32-inch LED TVs with premium channels
- Wardrobes/closets, separate sitting areas, and electric kettles
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour airport pick-up shuttle on request for a surcharge
- Free secured valet parking on site
Food and drink
- 4 restaurants
- A bar/lounge
- A coffee shop/cafe
- Couples/private dining
Restaurants on site
- Ban Ban Coffee
- Ban Ban Sky Bar
- Chinese & Khmer
- Pub & Western Restaurant
Things to do
- 2 outdoor pools
- Children's pool
- Full-service spa
- Health club
- Sauna
- Steam room
Family friendly
- 2 outdoor pools
- Children's pool
- Lifeguards on site
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Guidebooks
- Luggage storage
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Housekeeping (daily)
- Tour and ticket assistance
- Turndown service
Business services
- 1,658 square feet of conference space
- Computer station
- Meeting room
Outdoors
- Pool loungers
- Pool umbrellas
Full-service spa
- 21 treatment rooms
- Couples treatment rooms
- Massage
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Tile flooring in room
- Wheelchair accessible (may have limitations)
More
- Banquet hall
- Designated smoking areas
- Lifeguards
Room amenities
Bedroom
- Bedsheets provided
- Hypo-allergenic bedding
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 32-inch LED TV with premium cable channels
Food and drink
- Electric kettle
- Free bottled water
- Minibar
- Restaurant dining guides
More
- Air conditioning
- Desk
- Desk chair
- Iron/ironing board on request
- Phone
- Safe
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 6 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Airport shuttle fee: USD 15.00 per vehicle (maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Ban Ban Hotel have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM–9:00 PM.
Is Ban Ban Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Valet parking is free at this property.
What time is check-in at Ban Ban Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Ban Ban Hotel?
Check-out is at 12:30 PM.
Does Ban Ban Hotel provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 15.00 per vehicle applies.
Where is Ban Ban Hotel located?
Located in Sen Sok, this spa hotel is within 3 mi (5 km) of Royal University of Phnom Penh, TK Avenue Mall, and AEON Mall Sen Sok City. Water Garden is 2.7 mi (4.4 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Ban Ban Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.0
Amenities
8.6
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 10 out of 20 reviews
10 - Excellent
10
Rating 8 - Good. 6 out of 20 reviews
8 - Good
6
Rating 6 - Okay. 4 out of 20 reviews
6 - Okay
4
Rating 4 - Poor. 0 out of 20 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 20 reviews
2 - Terrible
0
Reviews
8/10 Good
Stapana
Dec 16, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearness and excellent customer service
Stapana
Stayed 1 night in Dec 2023
8/10 Good
Stapana
Nov 25, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the bed sheets and the room.
Good size room.
Good security systems.
Areas can be improved
. Staffs knowledge of the international booking system
. Available of the food services after normal hours. It is important for guests coming from different time zones.
. The shower floor is slippery. Should have a shower pad.
. No tower hangers inside the shower room.
Stapana
Stayed 2 nights in Nov 2023
6/10 Okay
Thy
Dec 9, 2025
FAIR CONDITION
Thy
Stayed 1 night in Nov 2025
10/10 Excellent
Emily
May 6, 2025
Liked: Staff & service, property conditions & facilities
One night stay. Worked perfectly
Emily
Stayed 1 night in Apr 2025
10/10 Excellent
JOHN C L TEO
Dec 11, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Good
JOHN C L TEO
Stayed 1 night in Dec 2023
6/10 Okay
Daniel-Philippe
Dec 4, 2022
Liked: Cleanliness
Disliked: Staff & service
The as states 5 * but not to International Hotel standards. Perhaps for Cambodia. The safe was not secure nor operational; staff spoke very little English; my room was cleaned day 4 of my 5 nite stay. Do not recommend and will not stay there on my return. 30 min Tuk Tuk minimum from cultural and tourist attraction
Daniel-Philippe
6/10 Okay
SUNGHO
May 6, 2023
Liked: Room comfort
Disliked: Cleanliness
위치는 조용하고 전체적으로 중간정도의
전체적으로는 좋은 편이다.
직원들은 서로 안되는 영어지만, 최선을 다한다.
라운지바는 너무 좋다.
동양인이 압도적으로 많다.
위치는 조금 불편하다.
청소는 열심히 한다.
그러나 구석구석 제대로 알려준 사람이 없는 듯 하다.
조식은 매일 거의 같다.
캄보디아 호텔들 공통사항처럼
배수는 엉망이다. 와이파이 약하다. 가끔 정전된다.
바퀴벌레 나온다.
방음은 중간이다.
가족, 연인여행보다 출장이 좋다.
정말 연인과 함께 간다면 다시 한 번 고려해 보길 권장한다.
SUNGHO
Stayed 7 nights in Apr 2023
8/10 Good
Hoseok
Sep 6, 2025
Liked: Staff & service, property conditions & facilities
Hoseok
Stayed 4 nights in Aug 2025
10/10 Excellent
Hoseok
Sep 3, 2025
Hoseok
Stayed 5 nights in Aug 2025
10/10 Excellent
kyoung woon
Aug 22, 2025
kyoung woon
Stayed 8 nights in Aug 2025
10/10 Excellent
Good
Nov 27, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Nov 2024
10/10 Excellent
jung moon
Aug 23, 2024
Liked: Cleanliness, staff & service
jung moon
Stayed 1 night in Aug 2024
8/10 Good
Jason
Jun 21, 2024
Jason
Stayed 1 night in Jun 2024
6/10 Okay
Ashlee
Jan 28, 2024
Ashlee
Stayed 2 nights in Jan 2024
10/10 Excellent
Inc
Jan 22, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inc
Stayed 3 nights in Jan 2024
8/10 Good
Stapana
Dec 12, 2023
Stapana
Stayed 2 nights in Dec 2023
10/10 Excellent
Inhyung
Feb 10, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inhyung
Stayed 3 nights in Feb 2023
8/10 Good
Chul
Nov 27, 2022
Chul
Stayed 2 nights in Nov 2022
10/10 Excellent
lee
Mar 13, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lee
Stayed 2 nights in Mar 2022