2/10 - 너무 별로예요
Rachel
2026년 2월 21일
별로예요: 청결 상태
The rooms were not cleaned well. Upon checking in, we found a significant number of flies and roaches. I had a reservation changed to a room preference, not requested, due to overbooking. The hotel canceled my reservation before arriving due to a lack of communication between the staff, when I was informed of the cancellation at arrival I was informed that staff members had a million other things to deal with than ensuring rooms were held according to reservations. They turned me away without an apology or any accommodation, and I had children with me. I completely understand that this is a travel hotel, but better communication and empathy would go a long way. I had a horrible experience with the property and the staff.
Rachel
2026년 2월에 1박 숙박함